Ray
@r-a-y Active 7 months, 3 weeks ago-
Ray replied to the topic Broken Multisite after being taken down and partially recovered. in the forum
Help & Support 1 year, 2 months ago
Hi Steven,
Glad you were able to switch to a subdirectory set up for your multisite configuration.
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Ray replied to the topic Broken Multisite after being taken down and partially recovered. in the forum
Help & Support 1 year, 2 months ago
Hi Steven,
It sounds like you might need to reconfigure wildcard subdomains on Bluehost. Check out the “Setting up Wildcard Subdomains” section of this article: https://www.wpbeginner.com/wp-tutorials/how-to-install-and-setup-wordpress-multisite-network/#wildcard
Can you verify that you have set up wildcard subdomains on your Bluehost cPanel…[Read more]
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Ray replied to the topic WP Grade Posts breaking upgrade in the forum
OpenLab Help & Support 1 year, 6 months ago
@cbox_admin – It looks like WP Grade Comments 1.4.4 was not tagged on wp.org’s SVN, so the referenced download for CBOX OpenLab does not exist: https://github.com/cuny-academic-commons/commons-in-a-box/blob/9c92ebb5bd410eeff8bc6859b7ece90bd8d160e2/includes/openlab/plugins.php#L362.
Can you take a look?
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Ray replied to the topic Help us Remember How to Edit Help Widgets? in the forum
OpenLab Help & Support 1 year, 6 months ago
Hi Syelle,
Thanks for finding this bug. I can confirm the problem.
I have created a new issue with a fix:
https://github.com/cuny-academic-commons/commons-in-a-box/issues/375In the meantime, before the next release, you will need to override the
/wp-content/themes/openlab-theme/sidebar-help.php
file with the…[Read more] -
Ray replied to the topic What is the correct way to translate all CBOX OpenLab texts? in the forum
OpenLab Help & Support 1 year, 6 months ago
The OpenLab theme’s strings are covered by the
commons-in-a-box
plugin, so you only need to translate the strings from thecommons-in-a-box
plugin. -
Ray replied to the topic How to update cbox OL wording in the forum
OpenLab Help & Support 1 year, 6 months ago
Hi Syelle,
I just posted a guide here: https://commonsinabox.org/groups/openlab-help-support/forum/topic/what-is-the-correct-way-to-translate-all-cbox-openlab-texts#post-9090
Currently, it requires patching a core CBOX file due to a bug, but then you can use a plugin to easily update the various text strings used across your CBOX site.
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Ray replied to the topic What is the correct way to translate all CBOX OpenLab texts? in the forum
OpenLab Help & Support 1 year, 6 months ago
There was a new forum topic about customizing various strings in CBOX:
https://commonsinabox.org/groups/openlab-help-support/forum/topic/how-to-update-cbox-ol-wording/So I thought I would take a closer look at the Loco Translate plugin.
Loco Translate works quite well, but there is currently a bug in CBOX that prevents Loco Translate from…[Read more]
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Ray replied to the topic Help us Remember How to Edit Help Widgets? in the forum
OpenLab Help & Support 1 year, 6 months ago
Okay, so you just want to change the URL to the “Contact Us” page? You should be able to just edit the “Contact Us” page directly from the “Pages” dashboard page and changing the page slug.
You can also access the “Contact Us” page through the “Brand Settings” page as well: https://commonsinabox.org/copy
Let us know if that is what you mean.
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Ray replied to the topic Help us Remember How to Edit Help Widgets? in the forum
OpenLab Help & Support 1 year, 6 months ago
The “Our Support Team” widget is currently hardcoded: https://github.com/cuny-academic-commons/openlab-theme/blob/cc97bf7f84bd10fd8eb6dea3c1173377c1797c0c/sidebar-help.php#L34.
So this cannot be modified unless you create a child theme to override the sidebar-help.php template.
Can you tell us what you are trying to modify?
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Ray replied to the topic Updating default avatar in the forum
OpenLab Help & Support 1 year, 6 months ago
Yes, it’s possible, but this is not an admin dashboard option at this time. You’ll have to write some code so you can use your own custom default avatars.
This is where OpenLab sets the default avatar:
https://github.com/cuny-academic-commons/cbox-openlab-core/blob/27913ac024f96dd31eac6887423650581e49820f/includes/brand-settings.php#L158-L179So…[Read more]
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Ray replied to the topic What is the correct way to make a backup in CBOX OpenLab? in the forum
OpenLab Help & Support 1 year, 7 months ago
Hi Kirsch,
Since CBOX OpenLab is a WordPress plugin, the backup process would be the same as backing up your WordPress installation.
Check out the WordPress support article on backups here: https://wordpress.org/support/article/wordpress-backups/.
If you have any other questions after reading that article, let us know.
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Ray replied to the topic What is the correct way to translate all CBOX OpenLab texts? in the forum
OpenLab Help & Support 1 year, 7 months ago
Hi Kirsch,
The text strings you mentioned like “You are here” are a part of CBOX, not BuddyPress.
How are you doing the translations at the moment? If you are translating with help from a plugin like Loco Translate, you’ll need to translate for the
commons-in-a-box
textdomain as well.You can also help out with the Spanish translation for CBOX…[Read more]
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Ray replied to the topic Some problems that arise in my installation in the forum
OpenLab Help & Support 1 year, 7 months ago
Hi Kirsch,
For deleting users, have you tried going to the “Network Admin > Users” page to delete the users? It should be available at example.com/wp-admin/network/users.php. Check out the WordPress support article here: https://codex.wordpress.org/Network_Admin_Users_Screen.
About installing themes, CBOX OpenLab comes bundled with the OpenLab…[Read more]
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Ray replied to the topic Custom domain names for web sites in CBOX OpenLab in the forum
OpenLab Help & Support 1 year, 7 months ago
Hi Kirsch,
Since CBOX OpenLab is built on WordPress, you can either use a WordPress plugin to handle domain mapping or you can natively set custom domains on a per site basis.
Domain mapping can be quite tricky to set up. If you’re interested in the built-in method that comes with WordPress, check out this guide:…[Read more]
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Ray replied to the topic Open License Content Policy, Privacy Policy, Terms of Service for CBOX instances in the forum
Help & Support 1 year, 7 months ago
Hi Evan,
We do not provide these types of policies with CBOX because the types of sites using CBOX can vary, but it’s a good question to ask.
WordPress ships with a default privacy policy template. You could probably start with that: https://wordpress.org/support/article/settings-privacy-screen/#using-privacy-settings-tool
If you need more…[Read more]
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Ray replied to the topic Help Videos Show Too Small in the forum
OpenLab Help & Support 1 year, 7 months ago
The problem is the
openlab-theme
does not support responsive videos natively.I’ve filed an issue here with some code to address this: https://github.com/cuny-academic-commons/commons-in-a-box/issues/371
Once the code is merged, you will not need to use your videowrapper DIV workaround.
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Ray replied to the topic Help Videos Show Too Small in the forum
OpenLab Help & Support 1 year, 8 months ago
If you’ve applied Boone’s latest changeset to the openlab-theme: https://github.com/cuny-academic-commons/openlab-theme/commit/37c8fa29c3532d337705e7bbdf1748ff04f65d97
You don’t need the videowrapper DIV anymore in your post editor because the width of the video should be 500px or higher. If the video’s width is not at least 500px, let us know.…[Read more]
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Ray replied to the topic Interest in Download CSV button for Reckoning in the forum
OpenLab Help & Support 1 year, 8 months ago
Here’s the Reckoning CSV addon abstracted from the Commons:
https://commonsinabox.org/wp-content/uploads/2021/09/reckoning-csv.zipTo install, extract the ZIP contents to
/wp-content/mu-plugins/
and the “Download CSV” button should show up on the “Users > User Summary” admin page.If you prefer to activate the code on a per-site basis, extract…[Read more]
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Ray replied to the topic Help Videos Show Too Small in the forum
OpenLab Help & Support 1 year, 8 months ago
Thanks for the report.
It looks like the bug stems from the OpenLab theme stripping the width and height attributes in post content. I’ve filed a bug here: https://github.com/cuny-academic-commons/openlab-theme/issues/305
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Ray replied to the topic cbox bug with Co-authors Plus and Enable Co-authors Plus Filters plugin in the forum
OpenLab Help & Support 1 year, 9 months ago
Ahh, I did not know you had access to the Commons Github repository. I guess you do! 🙂
To be sure you have the right snippet, here’s the code:
https://pastebin.com/raw/CEpSch4zYou can save it to a file like
/wp-content/mu-plugins/co-authors-plus.php
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