Hi Steven,

Glad you were able to switch to a subdirectory set up for your multisite configuration.

Hi Steven,

It sounds like you might need to reconfigure wildcard subdomains on Bluehost. Check out the “Setting up Wildcard Subdomains” section of this article: https://www.wpbeginner.com/wp-tutorials/how-to-install-and-setup-wordpress-multisite-network/#wildcard

Can you verify that you have set up wildcard subdomains on your Bluehost cPanel…[Read more]

@cbox_admin – It looks like WP Grade Comments 1.4.4 was not tagged on wp.org’s SVN, so the referenced download for CBOX OpenLab does not exist: https://github.com/cuny-academic-commons/commons-in-a-box/blob/9c92ebb5bd410eeff8bc6859b7ece90bd8d160e2/includes/openlab/plugins.php#L362.

Can you take a look?

Hi Syelle,

Thanks for finding this bug. I can confirm the problem.

I have created a new issue with a fix:
https://github.com/cuny-academic-commons/commons-in-a-box/issues/375

In the meantime, before the next release, you will need to override the /wp-content/themes/openlab-theme/sidebar-help.php file with the…[Read more]

The OpenLab theme’s strings are covered by the commons-in-a-box plugin, so you only need to translate the strings from the commons-in-a-box plugin.

Hi Syelle,

I just posted a guide here: https://commonsinabox.org/groups/openlab-help-support/forum/topic/what-is-the-correct-way-to-translate-all-cbox-openlab-texts#post-9090

Currently, it requires patching a core CBOX file due to a bug, but then you can use a plugin to easily update the various text strings used across your CBOX site.

There was a new forum topic about customizing various strings in CBOX:
https://commonsinabox.org/groups/openlab-help-support/forum/topic/how-to-update-cbox-ol-wording/

So I thought I would take a closer look at the Loco Translate plugin.

Loco Translate works quite well, but there is currently a bug in CBOX that prevents Loco Translate from…[Read more]

Okay, so you just want to change the URL to the “Contact Us” page? You should be able to just edit the “Contact Us” page directly from the “Pages” dashboard page and changing the page slug.

You can also access the “Contact Us” page through the “Brand Settings” page as well: https://commonsinabox.org/copy

Let us know if that is what you mean.

The “Our Support Team” widget is currently hardcoded: https://github.com/cuny-academic-commons/openlab-theme/blob/cc97bf7f84bd10fd8eb6dea3c1173377c1797c0c/sidebar-help.php#L34.

So this cannot be modified unless you create a child theme to override the sidebar-help.php template.

Can you tell us what you are trying to modify?

Yes, it’s possible, but this is not an admin dashboard option at this time. You’ll have to write some code so you can use your own custom default avatars.

This is where OpenLab sets the default avatar:
https://github.com/cuny-academic-commons/cbox-openlab-core/blob/27913ac024f96dd31eac6887423650581e49820f/includes/brand-settings.php#L158-L179

So…[Read more]

Hi Kirsch,

Since CBOX OpenLab is a WordPress plugin, the backup process would be the same as backing up your WordPress installation.

Check out the WordPress support article on backups here: https://wordpress.org/support/article/wordpress-backups/.

If you have any other questions after reading that article, let us know.

Hi Kirsch,

The text strings you mentioned like “You are here” are a part of CBOX, not BuddyPress.

How are you doing the translations at the moment? If you are translating with help from a plugin like Loco Translate, you’ll need to translate for the commons-in-a-box textdomain as well.

You can also help out with the Spanish translation for CBOX…[Read more]

Hi Kirsch,

For deleting users, have you tried going to the “Network Admin > Users” page to delete the users? It should be available at example.com/wp-admin/network/users.php. Check out the WordPress support article here: https://codex.wordpress.org/Network_Admin_Users_Screen.

About installing themes, CBOX OpenLab comes bundled with the OpenLab…[Read more]

Hi Kirsch,

Since CBOX OpenLab is built on WordPress, you can either use a WordPress plugin to handle domain mapping or you can natively set custom domains on a per site basis.

Domain mapping can be quite tricky to set up. If you’re interested in the built-in method that comes with WordPress, check out this guide:…[Read more]

Hi Evan,

We do not provide these types of policies with CBOX because the types of sites using CBOX can vary, but it’s a good question to ask.

WordPress ships with a default privacy policy template. You could probably start with that: https://wordpress.org/support/article/settings-privacy-screen/#using-privacy-settings-tool

If you need more…[Read more]

The problem is the openlab-theme does not support responsive videos natively.

I’ve filed an issue here with some code to address this: https://github.com/cuny-academic-commons/commons-in-a-box/issues/371

Once the code is merged, you will not need to use your videowrapper DIV workaround.

If you’ve applied Boone’s latest changeset to the openlab-theme: https://github.com/cuny-academic-commons/openlab-theme/commit/37c8fa29c3532d337705e7bbdf1748ff04f65d97

You don’t need the videowrapper DIV anymore in your post editor because the width of the video should be 500px or higher. If the video’s width is not at least 500px, let us know.…[Read more]

Here’s the Reckoning CSV addon abstracted from the Commons:
https://commonsinabox.org/wp-content/uploads/2021/09/reckoning-csv.zip

To install, extract the ZIP contents to /wp-content/mu-plugins/ and the “Download CSV” button should show up on the “Users > User Summary” admin page.

If you prefer to activate the code on a per-site basis, extract…[Read more]

Thanks for the report.

It looks like the bug stems from the OpenLab theme stripping the width and height attributes in post content. I’ve filed a bug here: https://github.com/cuny-academic-commons/openlab-theme/issues/305

Ahh, I did not know you had access to the Commons Github repository. I guess you do! 🙂

To be sure you have the right snippet, here’s the code:
https://pastebin.com/raw/CEpSch4z

You can save it to a file like /wp-content/mu-plugins/co-authors-plus.php.