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CBOX OpenLab Support

Public Group active 1 year, 1 month ago

Have a question about Commons In A Box OpenLab, our new platform for open learning? Join the group and post your question here. Register for an account or log in to commonsinabox.org, then join the group and post your question here.

WP Grade Posts breaking upgrade

  • This topic has 5 replies, 4 voices, and was last updated 3 years, 6 months ago by Boone Gorges.
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • November 12, 2021 at 11:44 am #9097
    Ed Beck
    Participant

    We recently updated to the new point version of Commons in a Box OpenLab.

    Our problem is that WP Grade Comments is breaking the upgrade process. When we went to the CBOX Dashboard and tried to upgrade plugins, all of the other plugins successfully upgraded themselves to the latest version except WP Grade Comments.

    We got this error message:

    <h2>Upgrading CBOX Plugins</h2>
    <div class=”error”>

    An error occurred while updating WP Grade Comments: Download failed. Not Found

    I then went to downloads.wordpress.org and got the zip file, with the intention to FTP it to the server and upgrade the plugin the old fashion way. However, something must be wrong with the actual .zip file, because I was unable to unzip it. Here is the error message I got from my file system:

    Archive: /home/sunycreate/oneonta.sunycreate.cloud/wp-content/plugins/wp-grade-comments.zip End-of-central-directory signature not found. Either this file is not a zipfile, or it constitutes one disk of a multi-part archive. In the latter case the central directory and zipfile comment will be found on the last disk(s) of this archive. unzip: cannot find zipfile directory in one of /home/sunycreate/oneonta.sunycreate.cloud/wp-content/plugins/wp-grade-comments.zip or /home/sunycreate/oneonta.sunycreate.cloud/wp-content/plugins/wp-grade-comments.zip.zip, and cannot find /home/sunycreate/oneonta.sunycreate.cloud/wp-content/plugins/wp-grade-comments.zip.ZIP, period.

    Please let me know what you think.

    </div>

    • This topic was modified 3 years, 6 months ago by Ed Beck.
    November 12, 2021 at 12:27 pm #9099
    Bree
    Participant

    Hi Ed,

    Thanks for reporting this!


    @cbox_admin
    Boone, would you be able to take a look at this? I’m able to reproduce the issue when I try to update WP Grade Comments on openlabdev.org. I’ve attached a screenshot.

    Thanks!

    Bree

    November 12, 2021 at 12:29 pm #9100
    Bree
    Participant

    Whoops, the screenshot was too large. Trying again.

    November 12, 2021 at 12:31 pm #9101
    Bree
    Participant

    Trying again…

    Attachments:
    You must be logged in to view attached files.
    November 12, 2021 at 1:04 pm #9103
    Ray
    Keymaster

    @cbox_admin – It looks like WP Grade Comments 1.4.4 was not tagged on wp.org’s SVN, so the referenced download for CBOX OpenLab does not exist: https://github.com/cuny-academic-commons/commons-in-a-box/blob/9c92ebb5bd410eeff8bc6859b7ece90bd8d160e2/includes/openlab/plugins.php#L362.

    Can you take a look?

    November 12, 2021 at 2:17 pm #9104
    Boone Gorges
    Keymaster

    Sorry for the error. I’ve created the tag and you should now be able to complete the upgrade via the CBOX upgrade panel.

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