Hi Syelle,

Thanks for the detailed report!

I was able to reproduce this on our dev site and will put in a ticket.

Bree 🙂

Hi Ed,

Thanks for bringing this discussion over to the forum!

I was actually just responding to the related ticket about this that Boone opened (Better control over toolbar display on subsites) to say that we think it’s a good idea to go ahead with this change, in absence of a full rewrite, which isn’t possible now.

However, we would also like…[Read more]

Hi Mary,

Glad to hear it, and thanks for letting us know!

Bree 🙂

Thanks, Syelle.

The only thing that comes to mind is whether you also have Google Doc Embedder plugin installed, in addition to the PDF embedder? And if so, is it activated on this site? We did have some issues with that plugin on the OpenLab, and ended up retiring it.

Otherwise, I’m afraid I don’t have any suggestions beyond what it sounds like…[Read more]

Got it, thanks!

Thanks, Troy! Just to clarify, by regular pages, do you mean pages like the About page, etc?

Thanks!

Bree

Thanks, Troy!

We’ve been in touch outside the forum about this, but I just wanted to post an update here for anyone else who comes across the issue.

‘Open’ and ‘Clone’ are not technically badges, in that they’re not added to a group by an admin, but more like labels that are added automatically depending on a group’s status. This is why they’re not included…[Read more]

Hi Syelle,

Sorry to miss this. Are you still experiencing the issue? I’m not familiar with the Multisite Clone Duplicator plugin, so I’m unsure how that could potentially affect your PDF embedder plugin. I also didn’t see the embedding issue on the site you linked to.  It’s hard to tell what’s happening, but it’s likely a plugin issue rather tha…[Read more]

Hi Mary,

Apologies for missing this! I just wanted to check in and see if you’re still not able to see these settings.

It’s not a CBOX OpenLab issue, but the first thing I’d check is whether your page is and public (not private or draft). If that’s not the problem, I’d check to make sure it’s not a plugin or theme issue. Are you able to see the…[Read more]

Thanks for reaching out, Troy!

I can’t answer your question myself, but I’ll reach out to our developer to see if he has any thoughts.

Best,

Bree

Thanks for the update, Mary!

@cbox_admin would you mind taking a look? Thanks!

Hi Mary,

Happy New Year!

There was another report of this issue via GitHub (https://github.com/cuny-academic-commons/commons-in-a-box/issues/326). We’re working on addressing it in the upcoming release at the end of the month (exact day TBA, but we’ll post and update on the forum with more details). In the meantime, can you try installing this…[Read more]

Thanks for following up, Chris!

I’m afraid I don’t have any suggestions, but if other folks here don’t have experience with this issue you might want to also try posting on the CBOX Classic forum as well, since I think it’s more of a multisite question than CBOX OpenLab-specific.

Bree 🙂

Hi Syelle,

We are aware that the plugin hasn’t been updated, but we haven’t had an issue with it. That said, we should probably look for an alternative before it does actually become a problem. 🙂

If we find a replacement I’ll let you know.

And FWIW, we like the approach Ed and his team took with creating help as a separate site using a…[Read more]

Hi Syelle,

This is something we’ll have to look at for a future release, depending on resources. I can update here again once I know more.

Thanks!
Bree

Hi Syelle,

Just wanted to follow up to say that we’ll include a fix for this bug in the next release.

Thanks!
Bree