Hi Amanda,

No problem! Thanks for the follow up and I’m happy to hear about the magical resolution!

Bree 🙂

Hi Amanda,

Thanks for the report!

I’m unable to reproduce the issue you’ve described. Just a few additional questions:

• Are you inviting existing members of your CBOX OpenLab community? Or, are you trying to invite new people to become members of the community and your group?
• Are all your core plugins up to date (which would include the…

[Read more]

Hi Ed,
Just to follow up on Charlie’s message, these are the plugins we use for City Tech OpenLab Help:

• Ambrosite Next/Previous Post Link Plus – for next/back navigation
• Category Order and Taxonomy Terms Order – to determine the order of categories (which are used for the sidebar menu)

And I’m happy to answer any other questions I can!

Hi Chris,

Thanks for the report! I can reproduce what you describe on our dev site with some older test courses. The only difference is that I didn’t have to make any changes to the ‘Faculty’ field — I see the reappearance of that field on both the profile and the directory pages if I go to Course Profile > Settings and click Update.

I put in…[Read more]

Hi Ed,

I wanted to follow up to say that this has been fixed and you can manually patch your installation here:  cuny-academic-commons/openlab-theme@05a57d2

Thanks!

Bree

Hi Ed,

I can’t reproduce this on our dev site, but we did make a number of changes to searching and filtering in the latest release. I’ll put in a ticket for the issue.

Best,

Bree

Hi Ed,

Sorry for the frustration!

And thank you for the detailed report. I was able to reproduce the issue, and put in a ticket here:

https://github.com/cuny-academic-commons/commons-in-a-box/issues/281

Best,

Bree

Hi Sally,

Thanks for reaching out! You’ve come across a bug that we’ll be fixing in our next release, which we’re in the process of scheduling.

In the meantime, as the super admin you can unban the member:

1. Go to Network Admin > Groups
2. Search for the name of the course and click on the title of the course, to edit.
3. Scroll down to the…

[Read more]

Hi Duck,

Thanks for the report.  Could you please tell me more about what happens when you’re not able to save settings?  Do you see an error message?

And is this only an issue on the CBOX OpenLab Dashboard, or are there any other places you have an issue saving settings?

Thanks!

Bree

Hi Sally,

Students should not be able to delete docs — I’m not able to see any scenario in which they can. To be sure though, one thing you might find helpful is to create a “test student” account. You can join the course with this account and double check the permissions for docs. You can also use the account for testing things like this in the…[Read more]

Hi Mary,

I’ve just learned that a few of my responses to questions on this forum were never actually posted and I’m sorry that this was one of them! Hopefully this isn’t too late:

The Hypothesis plugin for WordPress should work similar to the way the PressBooks plugin works (as far as I understand it on the PressBooks end). I do know that with…[Read more]

Hi Sally,

I’ve just learned that a few of my responses to questions on this forum were never actually posted and unfortunately this was one of them! I did respond the day you posted, since I wanted to try to sort this out for the course you’re currently teaching!

Have you had any luck recovering the docs? If not, I’m happy to help if it’s…[Read more]

Hi Mary,

I’m glad that fixed the issue you were having, although it sounds like we should look into how we can make sure certain plugins don’t cause conflicts with the toolbar.  I’ll bring this up with the rest of the team.
Do the Jetpack notices appear on the dashboard even when you don’t have the plugin activated?  Or are they the notices tha…[Read more]

Hi Sally,

I’m sorry about the missing docs — that’s not good!  I haven’t seen anything like this on our dev site, so I’m not sure if it’s related to the recent update, but let’s see if we can figure out what happened and help you restore the docs.

If anyone else on this thread has experienced anything similar, could you please report the issue…[Read more]

Hi Mary,

Thanks for all the details and screenshots!  I think you’re correct that it’s related to log-in state rather than browser.  Something is causing the links in the toolbar for your profile (“Hi,…”) and “Log Out” to be bumped down.

I wonder though if the cause is the theme, or the item that currently appears above “Hi, Mary Isbell.” (…[Read more]

Hi Troy and Sally,

Just wanted to say that a fix for this was included in the release yesterday.

Best,

Bree

Hi Mary,

I just wanted to give you a quick update that this was included in the release yesterday.   You should see that there are updates available in Dashboard > CBOX OpenLab > Plugins.

Best,

Bree

Hi Sally,

Just fyi that this was also included in the release yesterday.

Best,

Bree

Hi Sally,

This was fixed in the release yesterday — you’ll just need to apply the available updates.  You should see that there are updates available in Dashboard > CBOX OpenLab > Plugins.

Best,

Bree

Hi Sally,

Glad you found it!

Regarding your question about a reasonable size for course sites, in case it’s helpful I can tell you a little bit about our experience with the OpenLab at City Tech.

We limit individual file uploads to 10MB, and set site quotas at 300MB.  We’ve found this is more than enough in most cases, and if necessary,…[Read more]