Hi Sally,

Thanks for reaching out! You’ve come across a bug that we’ll be fixing in our next release, which we’re in the process of scheduling.

In the meantime, as the super admin you can unban the member:

1. Go to Network Admin > Groups
2. Search for the name of the course and click on the title of the course, to edit.
3. Scroll down to the…

[Read more]

Hi Duck,

Thanks for the report.  Could you please tell me more about what happens when you’re not able to save settings?  Do you see an error message?

And is this only an issue on the CBOX OpenLab Dashboard, or are there any other places you have an issue saving settings?

Thanks!

Bree

Hi Sally,

Students should not be able to delete docs — I’m not able to see any scenario in which they can. To be sure though, one thing you might find helpful is to create a “test student” account. You can join the course with this account and double check the permissions for docs. You can also use the account for testing things like this in the…[Read more]

<p style=”text-align: left;”>Thanks for following up — well, no I never figured out what happened. We were restarting that Doc, but Hurricane Dorian delayed our project and so we are don’t at the moment need it. But, I was curious why it wasn’t reported on the activity log. And then, also I would want to be sure students cannot delete Docs but…[Read more]

Hi Mary,

I’ve just learned that a few of my responses to questions on this forum were never actually posted and I’m sorry that this was one of them! Hopefully this isn’t too late:

The Hypothesis plugin for WordPress should work similar to the way the PressBooks plugin works (as far as I understand it on the PressBooks end). I do know that with…[Read more]

Hi Sally,

I’ve just learned that a few of my responses to questions on this forum were never actually posted and unfortunately this was one of them! I did respond the day you posted, since I wanted to try to sort this out for the course you’re currently teaching!

Have you had any luck recovering the docs? If not, I’m happy to help if it’s…[Read more]

Hi Mary,

I’m glad that fixed the issue you were having, although it sounds like we should look into how we can make sure certain plugins don’t cause conflicts with the toolbar.  I’ll bring this up with the rest of the team.
Do the Jetpack notices appear on the dashboard even when you don’t have the plugin activated?  Or are they the notices tha…[Read more]

Hi Bree,

Thank you! That was the problem and once I deactivated the “Jetpack by Wordpress.com” plugin, the bar along the top was not so tall. Relatedly, do you or any other developers have thoughts on Jetpack? It’s pushed within each OpenLab dashboard (in what feels like a spam-ish way). Is it fine to ignore it and encourage other users to do the…[Read more]

Hi Sally,

I’m sorry about the missing docs — that’s not good!  I haven’t seen anything like this on our dev site, so I’m not sure if it’s related to the recent update, but let’s see if we can figure out what happened and help you restore the docs.

If anyone else on this thread has experienced anything similar, could you please report the issue…[Read more]

I was happy to see that the Doc copy problem was fixed during the upgrade – but I just logged into my course site (last log in was last week) – and there are no Docs at all and no History — not sure how / why it was deleted. This was an important course doc — any way to recover it? I thought settings did not allow regular student members to…[Read more]

Thanks for those guidelines-I’ll go in and make those limits to keep it under control.

Hi Mary,

Thanks for all the details and screenshots!  I think you’re correct that it’s related to log-in state rather than browser.  Something is causing the links in the toolbar for your profile (“Hi,…”) and “Log Out” to be bumped down.

I wonder though if the cause is the theme, or the item that currently appears above “Hi, Mary Isbell.” (…[Read more]

Adding a few additional details here. I now suspect that it’s not a difference between browsers, but a difference between being logged in to OpenLab and not being logged in. When logged in, the gray bar across the top gets thicker and obscures part of the wordpress theme.

I thought the issue might be that I was using a theme that hadn’t been…[Read more]

aaaaand…one more try with resizing. Here’s the screenshot of the homepage on Safari.

-Mary

I’ve attached images again here…after reducing file size.