<a href="https://commonsinabox.org/groups/help-support/" title="CBOX Classic Support">CBOX Classic Support

Eva Penar joined the group CBOX Classic Support 1 day, 23 hours ago
Jack Miller replied to the topic slider not visible in the forum Help & Support 2 weeks, 5 days ago

The Async JavaScript plugin was causing the problem.
Jack Miller started the topic slider not visible in the forum Help & Support 2 weeks, 6 days ago

I’m almost embarrassed to ask this question as it seems so… wonky.

The slider in the homepage templates works pretty much ok now, but it is NOT visible to anyone who is NOT logged in.

Any thoughts on how we could make the slider visible to all users, logged in or no?

Thanks.
Jack Miller replied to the topic update theme in the forum Help & Support 1 month, 1 week ago

Thanks, Ray. That’s exactly what we did yesterday. The update process worked as expected.

Clicking the update banner was problematic.

The banner did disappear when we completed the more “manual” update.

Again, thanks for your help.
Ray replied to the topic update theme in the forum Help & Support 1 month, 1 week ago
Hi Jack,

Can you walk through exactly the steps you are using to update the theme?

If you are updating manually by downloading the ZIP from GitHub:
- Extract the ZIP you downloaded from GitHub and place it in wp-content/themes on your server
- Rename the older cbox-theme on your server to cbox-theme-old.
- Rename the cbox-theme-1.1.1 folder…
[Read more]
Jack Miller replied to the topic update theme in the forum Help & Support 1 month, 1 week ago

We updated using cbox-theme-master.zip from GitHub, but the error does not go away.

We’re using PHP 7.215 for Ubuntu 18.04.1, if that matters.
Jack Miller started the topic update theme in the forum Help & Support 1 month, 1 week ago

We’re unable to update the theme Commons in a Box. We’re seeing this error for the last couple of days:

The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

Any ideas?

Thanks!
Jack Miller joined the group CBOX Classic Support 1 month, 1 week ago
Paul Schacht replied to the topic Missing Activity in Feed for Public Site in the forum Help & Support 3 months ago

That did it, Ray! Thanks!!

I’m not concerned about backfilling at this point – just wanted to figure out what was blocking the activity from appearing. I’d noticed that setting and should have thought to try changing it. I see that it also affects email notifications.

Anyway, thanks again!
Ray replied to the topic Missing Activity in Feed for Public Site in the forum Help & Support 3 months ago

Hi Paul,

For your group blog, can you check the “Search Engine Visibility” setting under “Settings > Reading” in the WP admin dashboard? Ensure “Discourage search engines from indexing this site” is unchecked and save.

Unfortunately, there isn’t an automated tool to backfill older blog posts and comments into the group activity stream. You can…[Read more]
Paul Schacht started the topic Missing Activity in Feed for Public Site in the forum Help & Support 3 months ago

Hi again,

For one of the public groups at http://sunygeneseoenglish.org, the only activity that shows up in the group feed is “Group Memberships.” Blog posts, comments, etc. do not show up on the group’s home page or in site-wide activity.

The group’s home page is https://sunygeneseoenglish.org/groups/reader-and-text/

By contrast, this group’s…[Read more]
Bree joined the group CBOX Classic Support 5 months, 3 weeks ago
Boone Gorges joined the group CBOX Classic Support 5 months, 3 weeks ago
Charlie Edwards joined the group CBOX Classic Support 5 months, 3 weeks ago
Paul Schacht replied to the topic BuddyPress 3.2.0 in the forum Help & Support 6 months, 1 week ago

Thanks, Ray!
Ray replied to the topic BuddyPress 3.2.0 in the forum Help & Support 6 months, 1 week ago

Hi Paul,

We’re going to officially support BuddyPress 3.2.0 in our next major release of CBOX scheduled in the next month or so.

Until then, similar to your previous post about CBOX Theme and the activation key problem, there are also some additional issues that I’ve outlined…[Read more]
Paul Schacht started the topic BuddyPress 3.2.0 in the forum Help & Support 6 months, 2 weeks ago

On one of the CBOX sites I maintain, I manage my plugins outside CBOX. I’m wondering if there’s any reason not to upgrade BuddyPress to 3.2.0.

Thanks!
Packers And Movers Delhi joined the group CBOX Classic Support 7 months, 2 weeks ago
Paul Schacht replied to the topic Activation Key in the forum Help & Support 7 months, 3 weeks ago

I edited registration/activate.php and registration is now proceeding smoothly. Thanks again, Ray!
Paul Schacht replied to the topic Activation Key in the forum Help & Support 7 months, 3 weeks ago

Thanks as always for the prompt reply, Ray! I will make this change and let you know how it goes!
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