Hi Jesse,

BuddyPress 12.0 is a major release that has breaking changes for older BuddyPress plugins such as bbPress.

BP Classic is required so BuddyPress backward compatibility is maintained. Hence CBOX requires BP Classic until all our recommended BuddyPress plugins have updated their codebases to support BuddyPress 12. You can keep track of…[Read more]

Hi Paul,

Can you try the following code snippet? https://gist.github.com/r-a-y/bc390ceb5d1872044e05b3aed35431c1

Save to /wp-content/mu-plugins/wpmu-subdomain-redirects.php. WordPress, by default, has strict redirect rules and for some reason, does not allow subdomain redirects even on the same domain. The code snippet should bypass this…[Read more]

On my local installation of CBOX with BP Groupblog enabled, I am not running into the groupblog redirect issue.

Like the NOBLOGREDIRECT line, do you have any other code snippets in wp-config.php, wp-content/plugins/bp-custom.php, wp-content/themes/cbox-child, or in wp-content/mu-plugins?

If not and you feel adventurous, you can try some…[Read more]

The other plugins seem fine to me, but if you want, you can disable them one at a time to see if one of them might be causing the redirect.

Some other potential things to check: Do you have any 3rd-party plugins running on the groupblog that might be causing the redirect? What is the privacy option set to for the groupblog in question?

Hi Paul,

WordFence could be the culprit. Can you try temporarily disabling WordFence and then trying to check the groupblog link?

Hi Paul,

I notice that if I attempt to visit a page that doesn’t exist on your site (https://sunygeneseoenglish.org/WHATEVER), the URL will redirect back to the homepage instead of landing on the 404 page. I’m guessing a plugin is causing this behavior, which in turn is affecting the groupblog redirect.

It’s possible that a plugin is responsible…[Read more]

Hi Steven,

Glad you were able to switch to a subdirectory set up for your multisite configuration.

Hi Steven,

It sounds like you might need to reconfigure wildcard subdomains on Bluehost. Check out the “Setting up Wildcard Subdomains” section of this article: https://www.wpbeginner.com/wp-tutorials/how-to-install-and-setup-wordpress-multisite-network/#wildcard

Can you verify that you have set up wildcard subdomains on your Bluehost cPanel…[Read more]

@cbox_admin – It looks like WP Grade Comments 1.4.4 was not tagged on wp.org’s SVN, so the referenced download for CBOX OpenLab does not exist: https://github.com/cuny-academic-commons/commons-in-a-box/blob/9c92ebb5bd410eeff8bc6859b7ece90bd8d160e2/includes/openlab/plugins.php#L362.

Can you take a look?

Hi Syelle,

Thanks for finding this bug. I can confirm the problem.

I have created a new issue with a fix:
https://github.com/cuny-academic-commons/commons-in-a-box/issues/375

In the meantime, before the next release, you will need to override the /wp-content/themes/openlab-theme/sidebar-help.php file with the…[Read more]

The OpenLab theme’s strings are covered by the commons-in-a-box plugin, so you only need to translate the strings from the commons-in-a-box plugin.

Hi Syelle,

I just posted a guide here: https://commonsinabox.org/groups/openlab-help-support/forum/topic/what-is-the-correct-way-to-translate-all-cbox-openlab-texts#post-9090

Currently, it requires patching a core CBOX file due to a bug, but then you can use a plugin to easily update the various text strings used across your CBOX site.

There was a new forum topic about customizing various strings in CBOX:
https://commonsinabox.org/groups/openlab-help-support/forum/topic/how-to-update-cbox-ol-wording/

So I thought I would take a closer look at the Loco Translate plugin.

Loco Translate works quite well, but there is currently a bug in CBOX that prevents Loco Translate from…[Read more]

Okay, so you just want to change the URL to the “Contact Us” page? You should be able to just edit the “Contact Us” page directly from the “Pages” dashboard page and changing the page slug.

You can also access the “Contact Us” page through the “Brand Settings” page as well: https://commonsinabox.org/copy

Let us know if that is what you mean.

The “Our Support Team” widget is currently hardcoded: https://github.com/cuny-academic-commons/openlab-theme/blob/cc97bf7f84bd10fd8eb6dea3c1173377c1797c0c/sidebar-help.php#L34.

So this cannot be modified unless you create a child theme to override the sidebar-help.php template.

Can you tell us what you are trying to modify?

Yes, it’s possible, but this is not an admin dashboard option at this time. You’ll have to write some code so you can use your own custom default avatars.

This is where OpenLab sets the default avatar:
https://github.com/cuny-academic-commons/cbox-openlab-core/blob/27913ac024f96dd31eac6887423650581e49820f/includes/brand-settings.php#L158-L179

So…[Read more]

Hi Kirsch,

Since CBOX OpenLab is a WordPress plugin, the backup process would be the same as backing up your WordPress installation.

Check out the WordPress support article on backups here: https://wordpress.org/support/article/wordpress-backups/.

If you have any other questions after reading that article, let us know.

Hi Kirsch,

The text strings you mentioned like “You are here” are a part of CBOX, not BuddyPress.

How are you doing the translations at the moment? If you are translating with help from a plugin like Loco Translate, you’ll need to translate for the commons-in-a-box textdomain as well.

You can also help out with the Spanish translation for CBOX…[Read more]

Hi Kirsch,

For deleting users, have you tried going to the “Network Admin > Users” page to delete the users? It should be available at example.com/wp-admin/network/users.php. Check out the WordPress support article here: https://codex.wordpress.org/Network_Admin_Users_Screen.

About installing themes, CBOX OpenLab comes bundled with the OpenLab…[Read more]

Hi Kirsch,

Since CBOX OpenLab is built on WordPress, you can either use a WordPress plugin to handle domain mapping or you can natively set custom domains on a per site basis.

Domain mapping can be quite tricky to set up. If you’re interested in the built-in method that comes with WordPress, check out this guide:…[Read more]