Thanks again, @r-a-y. We finally remembered that Chris created a help page called “contact us,” and the system automatically linked it to that “Contact” in Our Support Team help widget.
And here is a clearer picture of why we wanted to change it, but it’s not high priority, in case you are overly busy; we just want to follow up:
Our Contact us…[Read more]
S.G. replied to the topic What is the correct way to translate all CBOX OpenLab texts? in the forum OpenLab Help & Support 3 weeks, 1 day ago
Thanks, @r-a-y! Follow-up question:
Chris says “It looks like the Openlab-Theme does not have a POT file. We would have to generate one to use Loco Translate. Does a POT file exist for the OpenLab theme? Is this something that the CBOX-OL team could check if we attempted to generate it?”
I hope it’s okay to ask in one post about updating wording in a few different places. We appreciate your input, and hope this text can be updated. We hope to find out:
-How do we update the five texts below?
-e.g., are they hard-coded in a file?
-or, somewhere else not obvious?
-or, would we need to try updating the text through Po…[Read more]
That’s strange, because we did modify it in the past, so it was possible, with no child theme. That’s how the widget in that link links to our contact info–we added it.
And that’s also what we want to modify again now: We need to update the contact page link we put in there last year.
Apologies if this has been asked before, though I didn’t see it when I searched!
To update the default/empty avatar placeholder from the cbox logo to our own OL logo, is there another way besides swapping the multiple files in the cbox OL core plugin?
S.G. replied to the topic cbox bug with Co-authors Plus and Enable Co-authors Plus Filters plugin in the forum OpenLab Help & Support 4 weeks, 1 day ago
@r-a-y, just an update that we finally got this working–many thanks.
We are kicking ourselves, because we edited the “our support team/contact us” widget that comes built-in to the cbox help area, about a year ago, but we need to update it again, and we cannot remember how we found the place to edit that widget! Does anyone know how to do that?
Here is a link to the help area we are referring to…[Read more]
Thanks for the reply, @r-a-y! The solve did work, but, yes, as you asked about, we want the videos to be responsive. Do you have any ideas about why the div that we add around it gets removed?
S.G. replied to the topic Invite New Members by Email restricted to non-OL members in the forum OpenLab Help & Support 2 months, 1 week ago
Thanks, Bree–see below:
The email address you used to test invites on the City Tech OpenLab is not the one associated with my account, so what you did there was send an invite to join the OpenLab with that email. If you go to ‘Invite new members by email’ and use the email associated with my account, you will get the same error.
Okay, sorry abo…[Read more]
S.G. started the topic Invite New Members by Email restricted to non-OL members in the forum OpenLab Help & Support 2 months, 1 week ago
<p data-pm-slice=”1 1 ”>Hi all,</p>
<p data-pm-slice=”1 1 ”>We tried to invite a user to a group via email, but get error “member already in OL” (see screenshot). This means faculty can’t invite existing OL members to courses via email.
The only alternative is to add them one by one by searching for their username.
Is this expected? I tested…[Read more]
Thanks so much for looking into this, @r-a-y and Boone.
We looked at Boone’s solve on github, and we’re following up because we’re not sure it’s the height/width issue.
We took a screencast showing that WordPress seems to remove the spaces around our div code/wrapper, over time. To solve the issue, we wonder if either WP could stop changing the…[Read more]
We are interested in the Download-to-CSV button that the CUNY Ac Commons has added to their Reckoning plugin. Do you know if we could implement Ray’s code for this on the BMCC OpenLab, relatively easily?
On the BMCC OL, embedded YT videos show very small in the OL Help pages.
We tried adding code, which worked for a few weeks, but then the code breaks, and the video stops embedding completely,…[Read more]
S.G. started the topic Users have no link to portfolio dashboard from portfolio home in the forum OpenLab Help & Support 2 months, 2 weeks ago
Currently, users have a link to their portfolio dashboard from My Profile, but not from Portfolio Home. Superadmins do have this DB link from Port Home. See three BMCC OL screenshots attached.
Is this expected? Is it possible to show that link to regular users? At City Tech OL, I recall the link to the DB was present in both places (one…[Read more]
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@syelle Active 2 weeks, 1 day ago