[Ray]

@jinxius – I’ve noticed this too on occasion. I’ve found that refreshing the CBOX Theme options page fixes this. Hit F5 if you’re in Windows or ⌘+R if you’re on a Mac and let me know what happens.

[Jeanette R]

@r-a-y That’s a nice tip, I will keep that in mind in the future if I run into problems. I tried it and it did refresh the options page, but didn’t fix the problem. The first time I tried it, I did get a pop up with an error message that said “A tab for does not exist”…not sure if that means anything to you.

[Duane Poncy]

I am having an issue with the options page also that seems to be similar.  When I click on a tab, it opens another page. There is just a 0 (zero) at the top of the page.

On my browser console I have the following error when the jquery.juicy.browsertabs script is loading:

[Error] TypeError: ‘undefined’ is not a function (evaluating ‘this._cookie()’)       (jquery.juicy.browsertabs.js, line 41)
_create      (jquery.juicy.browsertabs.js, line 41)
(anonymous function)      (load-scripts.php, line 18)
_createWidget     (load-scripts.php, line 18)
(anonymous function)    (load-scripts.php, line 18)
(anonymous function)    (load-scripts.php, line 18)
each    (load-scripts.php, line 3)
each    (load-scripts.php, line 3)
(anonymous function)    (load-scripts.php, line 18)
(anonymous function)    (themes.php, line 928)

This is very frustrating. Any help I can get would be greatly appreciated!

[Scott Voth]

Hi @dponcy –

Can you provide some information about your setup?  Are you running the latest version of WP and the latest version of CBOX and the CBOX theme?  Or are you running a child theme?  Do you get the same results when you use a different browser?

Thanks.

This seems a little reminiscent  of an issue described here, that was fixed a year ago – https://github.com/cuny-academic-commons/cbox-theme/issues/97

[Duane Poncy]

I am running the latest version of WP and CBox. I am not using a child theme.  I get exactly the same result on Firefox as I do on Safari.

[Scott Voth]

Hi @dponcy –

I have opened up a ticket on gitHub for the developers to take a look at this one.  You can track its resolution here: https://github.com/cuny-academic-commons/cbox-theme/issues/191

[Christian Wach]

@dponcy @scottvoth this looks like a similar issue I encountered a while back:

https://github.com/cuny-academic-commons/cbox-theme/issues/183

Duane, could you confirm that in cbox_jqueryui_hotfix() in wp-content/cbox-theme/engine/includes/setup-cbox.php you have the same code as here:

https://github.com/cuny-academic-commons/cbox-theme/blob/master/engine/includes/setup-cbox.php#L35

Cheers, Christian

[Duane Poncy]

I don’t have that code at all in setup-cbox.php.

[Duane Poncy]

Adding that seems to fix it!  Thank you!

[Melynda]

Hello, all!

I’ve got a fresh install of CBox with WP 4.1., and I’m using the “Commons in a Box” theme.  I run Firefox on an iMac.

When I go to Dashboard>Appearance>CBox Theme Options> and attempt to modify the header’s logo image (in the “Header Options” section), the top part of my screen gets a gray overlay (please see the screenshot), and I cannot click on anything beneath the overlay.  Anything not grayed out on the bottom half of my screen still works fine.

This problem happens when I click on “Upload,” “Select,” or “Zoom,” but it doesn’t happen when I select the “Disable image, including default” option.

I’ve tried:

• clearing my cache
• disabling all plugins except the ones that came with CBox
• switching to Safari

but no joy.  The gray overlay still appears, disabling my ability to change the settings.

My only option at this point is to turn the logo image off entirely, which doesn’t trigger the gray overlay, and to use a header background image instead, but I fear some browsers won’t display it properly.

Can anyone suggest a fix for this problem?  Has anyone encountered anything similar to this?  I’ve never seen something like this before.

Thank you for being here, and thanks in advance for taking a look at the problem.

–Melynda 🙂

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[Scott Voth]

Hi Melynda @melynda –

Very strange.  I just tried to change the logo on my test site and it worked fine.  I was wondering whether, in Firefox, you have Firebug intalled?  If so, can you see where the CSS for that overlay is coming from?  Also, maybe you could look to see if  any javascript errors appearing.  I am pinging @haystack and @r-a-y to see if they might have any clue why that overlay is appearing.  Thanks for reporting.

• This reply was modified 9 years, 10 months ago by Scott Voth.

[Melynda]

Hi, Scott!

Thanks for the (very) speedy reply!

Okay, yes, I do have Firebug installed, but I’m not adept at using it, by any means.  I ~think~ what you mean is this:

When I’m in the “HTML” tab and I highlight the gray overlay, I see this, below:

<div class=”ui-widget-overlay ui-front”></div>

I don’t know how to use Firebug to check for Javascript errors.  Could you instruct me?  Taking a stab at it, here: when I look under Console>Errors within Firebug, there’s nothing there.  Is that the place I should be looking?  Probably not.  😉

Thanks for helping, Scott!  I’m truly grateful.

–Melynda 🙂

[Scott Voth]

Hi Melynda @melynda –

Thanks for the info – you might try going to the “Script” tab in Firebug and see if you see any errors.  For more info about Firebug and javascript – here is a link http://getfirebug.com/javascript – Just wondering if you see anything obvious there to provide a clue.

It’s possible that there is some CSS conflict somewhere.  Hopefully our dev team (Ray or Christian) will have some ideas (they live in different timezones – so it might take a little time for them to look at this).

Thanks!

[Melynda]

Scott,

Thank you for the helpful link.  I did go read it, and then I clicked on the “Script” tab within Firebug, but I didn’t see anything labeled as an error (no red-circle “X” or the word, “error”).

There are some other weird things going on with the site as well.  Perhaps they’re related?:

• BuddyPress doesn’t show up in the list of Plugins, but it shows up in the dashboard. (!!!)
• When I go to shttp://www.mysite.com, the site appears, but with no theme, but when I go to http://www.mysite.com (not using the “s” before “http”), the site renders with the active theme.

Thanks again, and thanks to Ray and Christian, as well.  I’m truly grateful for the help.

Yours,
–Melynda

[Melynda]

Scott, et al,

Whoops!  I meant to type “https://…&#8221;   and    “using the “s” after “http”.  Mea culpa.  I was typed it correctly when I tested it, just typed the question wrong here.  DOH!  O-o

Yours, again!
–Melynda 🙂

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