[Kalico]

I had to abandon this issue and project for a while, due to other priorities….but I’m back at it.

The first thing to do, it seems, is apply the patches to the BP Group Hierarchy plugin (which is really vital to my set up, so it would be really hard to turn it off). But I will admit to confusion about how best to proceed.

When I look at the plugin’s GitHub mess pages, I see 7 pull requests (the link I was directed to by @haystack above), each of which seems to have its own separate thread and multiple commits.

Do I just take the most recent commit from each of the 7? Should I do them in order, oldest to newest? Or does the newest one include the others?

One other, similar, question: I have not been able to update BuddyPress to 2.6 due to critical errors (I don’t recall the details, but it was enough that I had to revert to 2.5.3 and stay there). I am guessing now, based on the Support BuddyPress 2.6 thread, that BP Groups Hierarchy may be at the root of that problem, as well.

If I update using that patch, will it resolve everything from the other issues? or will all the other patches be necessary as well?

 

Thanks in advance for any help with this 🙂

[Kalico]

Hey thanks for the replies! Since everyone was pointing me back to the BP Docs forum, I didn’t bother to check back here….and it turns out “here” is the only place I’m getting help! 🙂 Sorry for the oversight.

I just wanted to let you know that I have seen this, and I’ll be looking into the questions raised.

Parent forum: Yes – however in testing this problem, I noticed that the parent forum was not a “category” so I fixed it. But the private forums were working fine for almost 2 years prior, and the problem has just cropped up recently. I don’t think the parent forum was ever a “category”, even while everything was fine.

Plugin testing: I have to get a copy of my server set up for testing (I can’t disable plugins on the live server), working on that now but it will take a couple days for IT to get it done.

Patches: In the meantime I’ll work on those patches for the Hierarchy plugin. I really can’t imagine being without that one. :\

Theme: I almost can’t see how the theme would be a problem. My setup was working just fine for almost 2 years, with hierarchy, docs, private groups, etc. Nothing in the theme has changed. But I will try it when I have a test server.

Also, it’s evident that something is going wrong on the backend, not just the frontend. The metabox to change the group forum from the admin side of things actually disappeared.

Here’s how I found out: I had to test one of my private groups. So I went through admin, added my test user to the group and saved it — and immediately the group lost its forum. So I went back to admin to look for the forum association metabox, and it was not there.

I remember having noticed the missing metabox at one point during my original testing of this issue, so I figure that without the feature being available when I added that test user in admin, the forum association just went to “nothing” when I saved my changes. I had to go to the frontend of the group, and use the Manage tab to select the forum that goes with the group.

If any of that provides any new clues, please let me know. Otherwise, I’ll proceed as suggested and post back when I have some more info.

Thank you!!!

[Kalico]

Hello 🙂 I’ve posted this issue in three places (buddypress forums, BP Docs support on wordpress.org and here), and had absolutely no response in 4+ days (except on buddypress, where I was eventually redirected to the BP Docs forum, and here). If I’m barking up the wrong tree, I hope someone will let me know rather than just ignoring this. Right now, we’re just sitting on this problem, unable to identify whether the root issue is CBOX, BP Docs, or something else entirely. Any help would be greatly appreciated. 🙂

[Kalico]

Hi, just checking in. I noticed that someone else on the WP forum reported corrupt file attachments. Any help/hope?

[Kalico]

I updated CBOX and the fix for this issue is partial.

PDFs are now working….I can download them and they can be opened in a variety of target programs.

JPGs are not working. The same error above remains.

I did notice something else this time:

After clicking the button to add an attachment, the screen I see is blank (there are no files displayed) and there is a button to “Select Files”. When clicked, it changes color (different shades of gray) but has no obvious effect. If I drag a file onto this screen, it will upload. And after uploading, I can see all the other files that were previously attached to the doc.

I get the impression this screen was designed to allow one to select a previously uploaded file from the Media folder, but it’s not working that way.

Thanks in advance for any help with this!

[Kalico]

Thanks Ray. Will it be easiest to learn of the updated CBOX via my own plugins page? or will there be an announcement somewhere I should be following?

[Kalico]

So glad I stumbled on this thread! I had the same problem, and had posted it in the plugin page at WordPress.org — but the TinyMCE Advanced plugin solved it. And added some other cool new features. 🙂

Posted a link to this article on WordPress.org.

[Kalico]

Thanks for staying on this, @scottvoth. For the time being, I had to move to a different theme. I noticed (from links in your previous message) that the issue has been around since 2013, and I am in a pinch to get my site up and running fast. I’ll keep an eye on the forum here, and hope that things get worked out soon! 🙂

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