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Mary replied to the topic OpenLab border for associated sites in the forum
OpenLab Help & Support 1 week, 5 days agoAdding a few additional details here. I now suspect that it’s not a difference between browsers, but a difference between being logged in to OpenLab and not being logged in. When logged in, the gray bar across the top gets thicker and obscures part of the wordpress theme.
I thought the issue might be that I was using a theme that hadn’t been…[Read more]
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Mary replied to the topic OpenLab border for associated sites in the forum
OpenLab Help & Support 1 week, 6 days agoaaaaand…one more try with resizing. Here’s the screenshot of the homepage on Safari.
-Mary
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Mary replied to the topic OpenLab border for associated sites in the forum
OpenLab Help & Support 1 week, 6 days agoI’ve attached images again here…after reducing file size.
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Mary started the topic OpenLab border for associated sites in the forum
OpenLab Help & Support 1 week, 6 days agoHello OpenLab team,
I’m hoping you might have a suggestion for me on themes. I’ve been experimenting with different themes for associated sites I’ve been building, and encouraging other users to put in requests for new themes to be made available for the full network. I’m finding that the gray OpenLab wrapper (I’m sure that’s not the proper…[Read more]
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Mary replied to the topic Changing language on registration page in the forum
OpenLab Help & Support 3 weeks agoThank you, Bree! This is all a bit beyond what I know how to do, so I’m putting in a support ticket with my university IT team and including this thread for their information. I’ll let you know how it works out!
-Mary
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Mary replied to the topic Removing "groups" from homepage in the forum
OpenLab Help & Support 3 weeks, 3 days agoHi Bree,
Thank you! That’s what I was hoping to do and now it’s done with your help!
-Mary
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Mary replied to the topic Changing language on registration page in the forum
OpenLab Help & Support 3 weeks, 3 days agoHi Bree,
Thanks! It seems like the simpler option is going to be to ask IT to whitelist all e-mails that the site generates. It seems like e-mails automatically generated by OpenLab are not all the same (account verification looks different than the e-mail announcing a new associated site for a course, and there might be others). Do you have any…[Read more]
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Mary started the topic Removing "groups" from homepage in the forum
OpenLab Help & Support 3 weeks, 5 days agoHello! I’ve figured out how to disable the creation of groups on our OpenLab site, but I’m not sure how to remove the list of groups from the homepage. I’ve looked through the documentation, but still can’t figure it out. Can someone share the correct steps to follow for this?
Thank you,
Mary
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Mary started the topic Changing language on registration page in the forum
OpenLab Help & Support 3 weeks, 6 days agoHi OpenLab team,
Activation e-mails are getting trapped in our university’s spam filter, so I’d like to adjust the registration page to alert new users to the issue. I’ve done a little digging, but can’t find how to edit the registration form (I’ve attached an image of the form I want to edit)–can someone help me find it?
Thanks!
Mary
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Mary replied to the topic Suggestion for public sites associated with hidden OpenLab groups in the forum
OpenLab Help & Support 1 month, 1 week agoHi Bree,
Wow–thanks very much! Fantastic that it’s folded into the upcoming release.
-Mary
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Mary replied to the topic OpenLab logo when viewing associated sites in the forum
OpenLab Help & Support 1 month, 1 week agoThat fixed it! Thanks very much!
-Mary
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Mary started the topic Suggestion for public sites associated with hidden OpenLab groups in the forum
OpenLab Help & Support 1 month, 3 weeks agoI’m noticing that the default menu on sites associated with OpenLab groups includes navigation back to the group page within OpenLab. I’ve attached a photo of what this default navigation looks like.
It will be rare, but if a member of the public finds this public website and clicks on that site, they are given a “page not found” message (see…[Read more]
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Mary started the topic OpenLab logo when viewing associated sites in the forum
OpenLab Help & Support 1 month, 3 weeks agoHello OpenLab team,
Our university seal displays nicely on our OpenLab homepage and group pages (http://unewhavendh.org/), but it is very hard to see on associated sites, where I believe the default layout makes the top of the page dark gray (example associated site: http://unewhavendh.org/the-open-endings/).
Is there a way for me to lighten the…[Read more]
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Mary replied to the topic Potential confusion when user creates public project and hidden associated site in the forum
OpenLab Help & Support 1 month, 3 weeks agoHi Bree,
Thanks for following up about e-mail notifications for associated sites and the excellent suggestion to look at City Tech’s documentation for ideas on how to set ours up. I’m going to do exactly that! I really appreciate all of the support. This new initiative wouldn’t be possible without it.
-Mary
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Mary replied to the topic Potential confusion when user creates public project and hidden associated site in the forum
OpenLab Help & Support 2 months agoOkay, answering my own question here. I’ve just found that if I’m at the project page and click on settings, I’ll see an option to look at the settings for the associated site there. And that page, of course, includes a link to the page! I’ll direct users to look there.
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Mary started the topic Potential confusion when user creates public project and hidden associated site in the forum
OpenLab Help & Support 2 months agoHello OpenLab team,
I want to make sure I’m not missing something simple here. I’ve been encouraging more people to create OpenLab accounts and suggesting (for student researchers, for example) that they could create a public project with a hidden associated site that they could perhaps make public at a later date. I’m trying to create a…[Read more]
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Mary started the topic Image restriction and error message issues solved: details in the forum
OpenLab Help & Support 2 months agoBuried in a previous topic (on the issue of users not being prompted to create associated sites) are two questions I posted. One was about image sizes being restricted and another was about users getting an error message after creating associated sites. Here’s how the team at Reclaim Hosting helped me resolve both issues (quoting what they said).…[Read more]
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Mary replied to the topic Student user not prompted to create an associated site for project in the forum
OpenLab Help & Support 2 months, 3 weeks agoHi Bree,
Thanks for your help! I tried what you asked and got an “upload limit exceeded” message for the first, and the same error report for the second. I’ve attached screenshots.
-Mary
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Mary replied to the topic Student user not prompted to create an associated site for project in the forum
OpenLab Help & Support 2 months, 3 weeks agoHi Bree,
Thank you for these new things to try! I have tried what I can do on my own and have things to report.
First, I looked at the site template-project dashboard and only saw one site there created by me (the automatic post for the wordpress site I associated with my own test project). I didn’t see any other activity, though others have…[Read more]
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Mary replied to the topic Student user not prompted to create an associated site for project in the forum
OpenLab Help & Support 2 months, 4 weeks agoSorry, attached here is the first screenshot referenced above.
-Mary
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