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Mary replied to the topic Happy New Year! Help bringing back home page features? in the forum
OpenLab Help & Support 2 weeks, 5 days ago
That did it!! Many thanks!!
-Mary
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Mary replied to the topic Happy New Year! Help bringing back home page features? in the forum
OpenLab Help & Support 2 weeks, 5 days ago
Hi Bree,
Thanks! I downloaded the plugin and got it activated. It doesn’t seem to have fixed the issue (attaching screenshots). Just sharing in case it’s possible there’s something else going on or another adjustment I could try. Thank you! Mary
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Mary started the topic Happy New Year! Help bringing back home page features? in the forum
OpenLab Help & Support 2 weeks, 5 days ago
Hello OpenLab team,
I’ve just updated wordpress and all plugins in preparation for the spring semester. All seems fine with sites, our OpenLab home page isn’t displaying “What’s new” or the lists of courses, projects, and portfolios. Any suggestions on troubleshooting steps?
Thanks!
Mary
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Mary replied to the topic Requesting help with help pages in the forum
OpenLab Help & Support 2 weeks, 6 days ago
Thank you, Syelle! This is incredibly helpful. We will try this out and be in touch if questions emerge. I really appreciate you reaching out.
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Mary replied to the topic Deliberately redesigning course site mid-semester in the forum
OpenLab Help & Support 1 month, 1 week ago
Not a problem, and thanks for sharing ideas from others experimenting in similar ways. I’m looking forward to talking about things like this on the Community Hub!
-Mary
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Mary replied to the topic Requesting help with help pages in the forum
OpenLab Help & Support 1 month, 2 weeks ago
Charlie,
This is all very exciting–congratulations on the funding! We are not in a rush, so a meeting in the new year would work for our needs. We need a help system in place by May, so we have time to collaborate with you on a help site that could be imported and further customized for our installation. Stephon and I have had many conversations…[Read more]
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Mary replied to the topic Requesting help with help pages in the forum
OpenLab Help & Support 1 month, 2 weeks ago
Thank you, Ed and Syelle! This is very helpful. I’ll share our process in case it helps others. We started with a subsite (a project within OpenLab–Stephon taught himself what a new user would need by being a new user and noting all of his questions). We then realized that the help system on the main page might be better and tried to replicate…[Read more]
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Mary started the topic Requesting help with help pages in the forum
OpenLab Help & Support 1 month, 2 weeks ago
Hello OpenLab team,
A graduate student working with me, Stephon, has been working to build help pages for faculty and students who want to use OpenLab (we’re really still in a pilot phase of use–it’s not advertised widely). We just discovered an entire section in the admin area (“help” and “help glossary”) that we didn’t realize existed and…[Read more]
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Mary started the topic Deliberately redesigning course site mid-semester in the forum
OpenLab Help & Support 2 months ago
Hello again! My last question yielded such great examples I can’t help but ask another one. I’m really enjoying the process of having students revise their writing for publication on our course site in the final month of the semester (we were using our course site as a hub for course documents at the beginning and students were submitting work for…[Read more]
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Mary replied to the topic OpenLab used to advertise courses during advising and registration? in the forum
OpenLab Help & Support 2 months ago
Thank you, this is excellent!! These examples are very helpful, and I’ll be sure to reach out when I start pulling this initiative together. I’m very excited about the possibilities.
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Mary started the topic OpenLab used to advertise courses during advising and registration? in the forum
OpenLab Help & Support 2 months ago
Hello OpenLab team,
Has anyone used OpenLab as a platform to advertise courses being offered in upcoming semesters? I’d like to help students learn about courses being offered in the core curriculum and would love to hear if anyone has attempted something like that with OpenLab (either having faculty develop course websites well before they are…[Read more]
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Mary started the topic Snags when students create accounts in OpenLab in the forum
OpenLab Help & Support 2 months, 2 weeks ago
Dear OpenLab team,
A colleague of mine is trying for the first time to add students to the associated site for his course. He wrote a description of what happened and because it was similar to frustrations I was having, I’ve already interspersed (in bold) the way I interpreted the various snags in the process. Can you help both of us figure out…[Read more]
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Mary replied to the topic Help Page displaying “Page not found” in the forum
OpenLab Help & Support 2 months, 3 weeks ago
Thank you! I didn’t have any content on the Calendar page, so I just removed it from the menu.
https://unewhavendh.org/wp-admin/network/site-info.php?id=62 (does not exist)
https://unewhavendh.org/wp-admin/network/site-info.php?id=66 (does exist…create as a site for a course this semester)
Does that help make sense of what the debug log means?
Mary
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Mary replied to the topic Help Page displaying “Page not found” in the forum
OpenLab Help & Support 2 months, 3 weeks ago
Here’s the content of the debug log
[04-Nov-2020 02:00:20 UTC] WordPress database error Table ‘unewhave_ciab1.ciab_62_options’ doesn’t exist for query SELECT option_value FROM ciab_62_options WHERE option_name = ‘ciab_62_user_roles’ LIMIT 1 made by require(‘wp-blog-header.php’), require_once(‘wp-includes/template-loader.php’),…[Read more]
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Mary replied to the topic Help Page displaying “Page not found” in the forum
OpenLab Help & Support 2 months, 3 weeks ago
I had a hard time getting to the permalink area because of the scroll issue I mentioned before. With the direct link, though, I was able to check it and I have attached a screenshot of what I saw. Interestingly, the help page did display properly when I next tried to look at it. There are still other pages not loading, though.
I’m uploading the…[Read more]
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Mary replied to the topic Help Page displaying “Page not found” in the forum
OpenLab Help & Support 2 months, 3 weeks ago
Hi Ray,
Thanks for your speedy response! I have tried to do the things you suggest and have some screenshots to show you just how lost I am. I cannot find a “permalinks” option under settings at https://unewhavendh.org/wp-admin/network/settings.php. I’ve attached a screenshot of what I see.
I have also included two screenshots showing all of the…[Read more]
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Mary started the topic User registrations waiting on admin approval? in the forum
OpenLab Help & Support 2 months, 3 weeks ago
Hello OpenLab team,
Can you help me understand why there might be users who tried to register for an account who might be stuck in the “pending” section of the user area in my network admin dashboard? I never thought to check and am realizing that there are 8 users who potentially tried to register and gave up because I didn’t do something. As…[Read more]
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Mary replied to the topic Help Page displaying “Page not found” in the forum
OpenLab Help & Support 2 months, 3 weeks ago
Hi Bree,
Thanks for this help. Stephon and I are working together on this. I just checked that the main menu has the correct URL and it does match the page we’ve been editing (I’ve attached a screenshot). The URL for our site is https://unewhavendh.org.
In order to get the help pages updated, I’ve added Stephon to the OpenLab site, but not as an…[Read more]
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Mary replied to the topic Best practice for keeping sites updated and secure? in the forum
OpenLab Help & Support 5 months, 1 week ago
@Boone
Thank you!! I did what you suggested and all seems to be fine. The dashboard for my openlab site loaded and I was able to complete the upgrade.
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Mary replied to the topic Best practice for keeping sites updated and secure? in the forum
OpenLab Help & Support 5 months, 1 week ago
Thank you very much, Ed! I changed false to true in my config file and then opened the error log. I’ve not interpreted a document like this before, but it looks to me like this is repeated often:
PHP Fatal error: Cannot redeclare openlab_get_clone_source_group_id() (previously declared in…[Read more]
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