That did it!! Many thanks!!

-Mary

Hi Bree,

Thanks! I downloaded the plugin and got it activated. It doesn’t seem to have fixed the issue (attaching screenshots). Just sharing in case it’s possible there’s something else going on or another adjustment I could try. Thank you! Mary

Thank you, Syelle! This is incredibly helpful. We will try this out and be in touch if questions emerge. I really appreciate you reaching out.

Not a problem, and thanks for sharing ideas from others experimenting in similar ways. I’m looking forward to talking about things like this on the Community Hub!

-Mary

Charlie,

This is all very exciting–congratulations on the funding! We are not in a rush, so a meeting in the new year would work for our needs. We need a help system in place by May, so we have time to collaborate with you on a help site that could be imported and further customized for our installation. Stephon and I have had many conversations…[Read more]

Thank you, Ed and Syelle! This is very helpful. I’ll share our process in case it helps others. We started with a subsite (a project within OpenLab–Stephon taught himself what a new user would need by being a new user and noting all of his questions). We then realized that the help system on the main page might be better and tried to replicate…[Read more]

Thank you, this is excellent!! These examples are very helpful, and I’ll be sure to reach out when I start pulling this initiative together. I’m very excited about the possibilities.

Thank you! I didn’t have any content on the Calendar page, so I just removed it from the menu.

https://unewhavendh.org/wp-admin/network/site-info.php?id=62 (does not exist)

https://unewhavendh.org/wp-admin/network/site-info.php?id=66 (does exist…create as a site for a course this semester)

Does that help make sense of what the debug log means?

Mary

Here’s the content of the debug log

[04-Nov-2020 02:00:20 UTC] WordPress database error Table ‘unewhave_ciab1.ciab_62_options’ doesn’t exist for query SELECT option_value FROM ciab_62_options WHERE option_name = ‘ciab_62_user_roles’ LIMIT 1 made by require(‘wp-blog-header.php’), require_once(‘wp-includes/template-loader.php’),…[Read more]

I had a hard time getting to the permalink area because of the scroll issue I mentioned before. With the direct link, though, I was able to check it and I have attached a screenshot of what I saw. Interestingly, the help page did display properly when I next tried to look at it. There are still other pages not loading, though.

I’m uploading the…[Read more]

Hi Ray,

Thanks for your speedy response! I have tried to do the things you suggest and have some screenshots to show you just how lost I am. I cannot find a “permalinks” option under settings at https://unewhavendh.org/wp-admin/network/settings.php. I’ve attached a screenshot of what I see.

I have also included two screenshots showing all of the…[Read more]

Hi Bree,

Thanks for this help. Stephon and I are working together on this. I just checked that the main menu has the correct URL and it does match the page we’ve been editing (I’ve attached a screenshot). The URL for our site is https://unewhavendh.org.

In order to get the help pages updated, I’ve added Stephon to the OpenLab site, but not as an…[Read more]

@Boone

Thank you!! I did what you suggested and all seems to be fine. The dashboard for my openlab site loaded and I was able to complete the upgrade.

Thank you very much, Ed! I changed false to true in my config file and then opened the error log. I’ve not interpreted a document like this before, but it looks to me like this is repeated often:

PHP Fatal error: Cannot redeclare openlab_get_clone_source_group_id() (previously declared in…[Read more]