-
Mary replied to the topic Potential confusion when user creates public project and hidden associated site in the forum
OpenLab Help & Support 2 days, 1 hour agoOkay, answering my own question here. I’ve just found that if I’m at the project page and click on settings, I’ll see an option to look at the settings for the associated site there. And that page, of course, includes a link to the page! I’ll direct users to look there.
-
Mary started the topic Potential confusion when user creates public project and hidden associated site in the forum
OpenLab Help & Support 2 days, 2 hours agoHello OpenLab team,
I want to make sure I’m not missing something simple here. I’ve been encouraging more people to create OpenLab accounts and suggesting (for student researchers, for example) that they could create a public project with a hidden associated site that they could perhaps make public at a later date. I’m trying to create a…[Read more]
-
Mary started the topic Image restriction and error message issues solved: details in the forum
OpenLab Help & Support 2 days, 2 hours agoBuried in a previous topic (on the issue of users not being prompted to create associated sites) are two questions I posted. One was about image sizes being restricted and another was about users getting an error message after creating associated sites. Here’s how the team at Reclaim Hosting helped me resolve both issues (quoting what they said).…[Read more]
-
Mary replied to the topic Student user not prompted to create an associated site for project in the forum
OpenLab Help & Support 3 weeks, 2 days agoHi Bree,
Thanks for your help! I tried what you asked and got an “upload limit exceeded” message for the first, and the same error report for the second. I’ve attached screenshots.
-Mary
-
Mary replied to the topic Student user not prompted to create an associated site for project in the forum
OpenLab Help & Support 3 weeks, 5 days agoHi Bree,
Thank you for these new things to try! I have tried what I can do on my own and have things to report.
First, I looked at the site template-project dashboard and only saw one site there created by me (the automatic post for the wordpress site I associated with my own test project). I didn’t see any other activity, though others have…[Read more]
-
Mary replied to the topic Student user not prompted to create an associated site for project in the forum
OpenLab Help & Support 4 weeks agoSorry, attached here is the first screenshot referenced above.
-Mary
-
Mary replied to the topic Student user not prompted to create an associated site for project in the forum
OpenLab Help & Support 4 weeks agoHi Bree,
I’m hoping you might help me a little more on this. I got a response from the Reclaim Hosting support team, and they very generously checked on how the server was configured because I don’t know how to do that. Here’s what the person helping there did:
When they suggested this was a files permissions error, I ran a script at the server…
-
Mary replied to the topic Student user not prompted to create an associated site for project in the forum
OpenLab Help & Support 1 month agoHi Bree,
Thank you! I’ve shared your message with the support team at Reclaim.
-Mary
-
Mary replied to the topic Student user not prompted to create an associated site for project in the forum
OpenLab Help & Support 1 month agoHi Bree,
Thanks for checking with others about the error message. I’d love to figure out what’s going on there!
Thanks also for the reminder about associated sites. We considered that option, but his wordpress site was very new so he just decided to recreate it from within OpenLab.
-Mary
-
Mary replied to the topic Student user not prompted to create an associated site for project in the forum
OpenLab Help & Support 1 month agoJust an update on this. I looked at my student’s computer with him and we tried again to create a project. This time, we did see a prompt to create an associated site. He explained that the first time he submitted the page to create a project, he thought he’d missed something on the previous page so he clicked the back button before reading the…[Read more]
-
Mary started the topic Student user not prompted to create an associated site for project in the forum
OpenLab Help & Support 1 month agoHello!
I’m experimenting with a new OpenLab installation. I changed my network settings to “user accounts may be registered” (see attached screenshot).
My student created an account. I’m not sure if this will be helpful context, but I used the Reclaim Hosting control panel to install a wordpress installation for him before I started…[Read more]
-
Mary replied to the topic "Page not found" when new user selects "sign up" in the forum
OpenLab Help & Support 1 month, 1 week agoHi Bree,
Thanks so much for your help!
-Mary
-
Mary replied to the topic "Page not found" when new user selects "sign up" in the forum
OpenLab Help & Support 1 month, 1 week agoHi Bree,
Thank you! I was hoping it would be that simple. I noticed when I made the change that there are two other options:
- <label>Logged in users may register new sites</label>
- <label>Both sites and user accounts can be registered</label>
I think I want all users to be able to create projects or clubs, and I’d like all faculty to be able…[Read more]
-
Mary started the topic "Page not found" when new user selects "sign up" in the forum
OpenLab Help & Support 1 month, 1 week agoI have a very new installation of CBox OpenLab and want to invite a student and faculty colleague to create accounts and pilot the platform with me. When logged out of my admin account at our domain (http://unewhavendh.org), I get the following error message when I click to sign up for an account. I don’t see anything in the registration setup…[Read more]
-
Mary joined the group
CBOX OpenLab Support 1 month, 1 week ago -
Mary became a registered member 1 month, 1 week ago
-
Mary became a registered member 1 month, 1 week ago
