We’re unable to update the theme Commons in a Box. We’re seeing this error for the last couple of days:
The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
We updated using cbox-theme-master.zip from GitHub, but the error does not go away.
We’re using PHP 7.215 for Ubuntu 18.04.1, if that matters.
Can you walk through exactly the steps you are using to update the theme?
If you are updating manually by downloading the ZIP from GitHub:
wp-content/themeson your server
cbox-themeon your server to
cbox-theme-1.1.1folder from the ZIP file to
cbox-theme should now be updated. If the theme is updated, you can remove the
Let us know if that works or not.
Thanks, Ray. That’s exactly what we did yesterday. The update process worked as expected.
Clicking the update banner was problematic.
The banner did disappear when we completed the more “manual” update.
Again, thanks for your help.
You must be logged in to reply to this topic.