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CBOX Classic Support

Public Group active 4 months, 3 weeks ago

This group provides support for Commons In A Box Classic, our original software for community-building. Register for an account or log in to commonsinabox.org, then join the group and post your question here.

reply by email problem

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  • December 9, 2012 at 4:03 am #1269
    Mark Dale
    Participant

    Hi, I am getting this fault :

    BuddyPress Reply By Email cannot initialize. Please navigate to “BuddyPress > Reply By Email” to fill in the required fields and address the webhost warnings.

    BP Reply By Email Settings

    Error: Unable to connect to inbox – Can’t connect to gmail-imap.l.google.com,993: Connection timed out

     

    and in the settings area for it, it just keeps returning to this page reporting the problem

     

    any advice appreciated ,

     

    Mark

    December 10, 2012 at 1:18 am #1295
    Ray
    Keymaster

    Hi Mark,

    Your host might be blocking port 993:
    http://stackoverflow.com/questions/11110740/how-to-download-email-with-php
    http://stackoverflow.com/questions/11772240/connecting-to-gmail-imap-php-couldnt-open-stream

    Try getting your host to unblock that port.

    Also, as mentioned in the documentation, if you are using a shared host, you probably won’t be able to use Reply By Email.

    Let me know if you have any other questions.

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