[Helene Finidori]

Hi group forums are not working on our commonsabundance.net.

After submitting a forum post I get a blank page.
After clicking on a forum line I get a blank page.

The post seems there though.

Please help. Or tell me where I could seek some help (not sure what software/plugin the group forums come from.)

Thanks!

[dilip]

did you contact the moderator of  the forum

[Helene Finidori]

HELP!!!! FORUMS NOT WORKING!!

Now I am shouting. No response whatsoever on this. Could someone help please? This is preventing us to release the site to the commons community!

?? Dilip? I am the administrator of the website! I would like our forums to work for our users!

Thank you.

[Daniel Jones]

Hmm I’m far far far from qualified to really help on this, but I can do my best.

Assuming you kept all the defaults, the forums should be being managed through the bbpress plugin. I haven’t digged around in that code much, so I’m not sure where to point you farther than that.

In my (very limited) experience, a totally blank page usually means some kind of fatal PHP error- a missing semi-colon, undeclared variable, etc., so it might even be worth running the relevant .php files through the basic php debugger.

Did you do anything special to the forums? Add on any extra functionality through a plugin or something similar?

Sorry I can’t be of more help!
Dan

[Matthew K Gold]

Hi Helene —

The first step in troubleshooting is usually to see whether you can find out more about the problem. One way to do that is to turn on PHP error reporting on your install. Can you try that and let us know what you find? It should give you some info about the problem instead of a blank page.

Search for WP_DEBUG option on this page – http://codex.wordpress.org/Editing_wp-config.php

Best,

Matt

[Ray]

Hi Helene,

Apologies.  Our support stuff is quite small, so we may miss replying to some topics.  If that ever happens, feel free to bug us!

As for your problem, both Daniel and Matt have sound advice.  Try following what they say first and report back.

[Ray]

@helenef – Another user just encountered this problem and I have a solution for you.

You have both BuddyPress’ Discussion Forums component enabled as well as the bbPress plugin.  Since you’re using the bbPress plugin, you should disable BP’s Discussion Forums.

To do this, login to the WP dashboard, navigate to “Settings > BuddyPress” and uncheck “Discussion Forums” and save.

I know this is confusing and is a UX / documentation problem between BuddyPress and bbPress.

Let us know if that fixes your problem.

[Helene Finidori]

Thanks @r-a-y, it seems to have solved the problem!

Now the issue I have is to get the description of a forum not related to a group to appear under the group name on the forum’s page… It appears on Forum front end and back end general lists but not on the specific forum’s page…

[Author]

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