[Helene Finidori]

Hi,

Some of the posts in the forum display some rogue html code (we are using the advanced editor). I suspect this comes from copy paste from an email or othet html ladden document. How can we get rid of this?

As our site is gaining in participation, this is really urgent as is could act as a deterrent of participation!

 

Thanks

Helene

[Matthew K Gold]

Hi Helene —

What does “rogue HTML” mean? Can you please include a screenshot and also
explain what you mean by “the advanced editor”? This will help others
troubleshoot your issue.

One thing to beware of: something like what you’re describing can occur
when people post text from MS Word into a rich text editor.

Best,

Matt

[Helene Finidori]

Thanks Matt,

I actually edited all the code out so it didn’t look horrid… so I don’t have any example to show.But I don’t see myself doing this all the time.

We have ck editor on forum comments.

This happens to people who post from ms word or from emails, this particular instance was definitely text copied from email not sure what email client… As we are launching the network, some people want to bring into the forums some anteriority of email discussions.

While this is being trouble shooted, is there a place you recommend where to ‘clean’ a text to be copied that does not lose too much of formatting?

Thanks

Helene

[Matthew K Gold]

Hi Helene,

The only way I’m aware of to prevent MS Word/Outlook code from being posted
into a message when cutting/pasting is to use the Paste From Word button.
You can find that and other tips here –
http://en.forums.wordpress.com/topic/can-i-copy-and-paste-from-word-into-wordpress-pages-and-posts

Then, it’s mostly a matter of educating your users to either use the Paste
From Word button or to copy/paste into Notepad first to remove Word’s ugly
HTML code.

Best,

Matt

On Wed, Jul 24, 2013 at 12:08 PM, Commons In A Box wrote:

[Wolfgang Hoeschele]

I haven’t seen the relevant posts, but one issue may arise if people copy and paste into a window that is open in the “html” mode rather than in the “visual” mode of the editor. My experience, mainly with the wiki rather than the doc or forum pages, is that it’s generally a better idea to copy into the visual mode. We may have to alert people to that.

[Helene Finidori]

Matt, thanks!! This is the solution I was looking for. I can’t test it directly because this doesn’t seem to occur on Mac… or else, it doesn’t occur systematically.

Wolfgang, it happens … in the visual mode, when pasting from an MS word document and I suspect outlook.

 

[Helene Finidori]

Arrgh!! I got it tested by one of the people having the problem, who actually had pasted directly from words, and who tried again using paste from words… and it didn’t work! We still had the html…

[Matthew K Gold]

Hi Helene,

The simplest solution is to tell your members to use the “Text” tab on the forum rather than the “Visual” tab. This will prevent the gobbled code from being posted. It will also prevent formatting from being copied over, but that can be re-added manually.

Best,

Matt

[Helene Finidori]

Hi Matt,

So far we have two people who experience this type of behavior on the forums. I just made a test with the second one. Nothing can prevent this. Using a text only editor has been tied, Neither paste types (via editor paste options) work, even typing directly in the html window… Whatever is being typed we have the paragraph tags displayed. This person is running on Window 7, if this can help, and it’s not browser dependent as we tried it on IE as well as chrome. The other person was on Firefox.

[Ray]

Hi Helene,

You may be running into this problem because you are using a third-party editor.

Does this problem happen when you’re using the default editor that comes with bbPress?  I would try using the default editor and following Matt’s advice.

It does sound like a general problem with copy and pasting from Word though.

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