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CBOX Classic Support

Public Group active 4 months, 1 week ago

This group provides support for Commons In A Box Classic, our original software for community-building. Register for an account or log in to commonsinabox.org, then join the group and post your question here.

Group Forum posts go to Spam

  • This topic has 1 reply, 2 voices, and was last updated 5 years, 7 months ago by Ray.
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  • September 16, 2019 at 9:31 am #8369
    Paul Schacht
    Participant

    I’ve been trying to troubleshoot a scenario where a group member posts a new topic to a forum and two things happen: (1) the post content is stripped out and (2) the topic is marked as spam and is hidden.

    I thought that this might have been a result of posting copy-pasted content from a word-processed document in Google docs or Word, but I watched as a student downloaded a Google doc as plain text, inserted the content, posted, and had the post go straight to spam.

    I’ve tried to reproduce this behavior with a test user but can’t find a pattern. I created a Google doc with dummy text, formatted it, downloaded it as plain text, composed it in “Text” view and posted. It was published as expected.

    However, I did create one test post that went to spam. I’m not sure what distinguished it from the other tests.

    In general, I’m wondering what BuddyPress is looking for when it decides to mark a post as spam automatically.

    October 9, 2019 at 3:53 pm #8381
    Ray
    Keymaster

    Hi Paul,

    BuddyPress doesn’t handle the forum functionality in CBOX, the bbPress plugin does. I know the two plugins are similarly named; other people have had the same problem making the distinction as well!

    Anyway, if you have the Akismet plugin activated, you might want to try disabling Akismet support for forums under “Settings > Forums” in the WP admin dashboard. The option should be located at the end of that page.

    That should hopefully stop the spam problem, but if you use forums in an anonymous setting, then you might not want to follow the advice in this post as the potential for spam could increase.

    Hope that helps.

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