Hello — My site is a WordPress 4.1.1 site running Multisite, BuddyPress and CBOX, version 1.09.
In a BuddyPress private group, when I add a Microsoft Word file as an Attachment to a Wiki using BuddyPress Docs, then try to view, I receive a message:
‘file cannot be opened because there are problems with the contents’
When I click thru the message it returns:
‘Word found unreadable content in x [file name]. Do you want to recover the contents of this document? If you trust the source of this document, click Yes.’
When I click Yes, Word displays the content, but this is not very user-friendly behavior and the file cannot be then edited and saved.
I can add and open PDFs thru BP Docs Attachments, but not Word files (doc or docx). The Word files open OK locally so they are not technically corrupted.
Also, if I happen to hardcode in HTML a link to a Word doc (uploaded to the Media Libary thru Add Attachment) in the CONTENT section of a BuddyPress Doc, it will open without error messages. The errors appear when I try to open a Word doc uploaded through Attachments and displayed under Attachments in a BP Doc.
Before this issue surfaced, SSL was enable sitewide, but I’ve since rolled back to http but the problem remains. With my local instance of XAMP / WordPress / CBOX, Word docs open OK in a group using BP Docs. The application/msword MIME type (doc docx) is enabled at the server level on the live site.
Please let me know if you need more information and thanks in advance for considering this request for help.