While CBOX OpenLab is easy to install and configure, familiarity with WordPress, including WordPress Multisite will be needed. Your team should include someone who is comfortable administering a WordPress Multisite installation; evaluating, installing, configuring, and upgrading plugins and themes; and addressing issues and software bugs raised by members.
CBOX OpenLab requires a WordPress Multisite installation, which will need to be hosted on a server (WordPress.com cannot be used); a systems administrator will need to manage the server, set up and monitor backups, and resolve technical issues. Your IT department or an external hosting company may be able to provide these services. See the Technical Guide for more information on server requirements and recommendations.
You will also need to provide support to members who have questions about using the site. Ideally, support personnel will not only be familiar with WordPress and CBOX OpenLab functionality, but will also have expertise in digital pedagogy, and be able to provide training and guidance for students, faculty, and staff using the platform.
And of course you will need to manage the project, provide leadership for digital pedagogy and community-building, and direct the technical aspects. For smaller projects, one person may be able to take on these functions; for larger initiatives, additional management team members may be required, along with administrative support.
CBOX OpenLab is designed to be very customizable, minimizing the need for software development – see Customizing CBOX OpenLab for details. However, if you wish to make additional customizations, you will need assistance from a developer specializing in WordPress or BuddyPress; user experience and design expertise may also be needed. Our Developer Support Forum is a good place to find help. Want to customize CBOX OpenLab? Let us know – we may be able to partner so that your work can benefit other CBOX OpenLab users.
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