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Sally Everson replied to the topic Upgrade to 1.2.3 – what to expect in the forum OpenLab Help & Support 4 years ago
Thanks Boone! I must have missed this message and saw the reply from my Reclaim host support. He caught that error and took care of it.
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Sally Everson replied to the topic Upgrade to 1.2.3 – what to expect in the forum OpenLab Help & Support 4 years ago
Reclaim Hosting support said it was a Buddy Press problem that he fixed. It seems to be loading now. I am not active on the site myself so will have to find out from users if any other issues. So far it looks okay to me.
His message to me was:
“Thanks for reaching out. It looks like this error was caused by the Buddypress plugin missing some…[Read more]
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Sally Everson replied to the topic Upgrade to 1.2.3 – what to expect in the forum OpenLab Help & Support 4 years ago
Hi Bree –
I just got this error message now on the site – (maybe you are seeing it):
<b>Notice</b>: Use of undefined constant BP_VERSION – assumed ‘BP_VERSION’ in <b>/home/junkanoo/globalx.junkanooingb.com/education/wp-content/plugins/commons-in-a-box/includes/frontend-bbpress.php</b> on line <b>177</b>
<b>Fatal error</b>: Uncaught Error: Ca…[Read more]
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Sally Everson replied to the topic Upgrade to 1.2.3 – what to expect in the forum OpenLab Help & Support 4 years ago
Thanks – I am trying to find ut from host too what might be the problem.
Any help is appreciated as there is an active project going on right now.
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Sally Everson replied to the topic Upgrade to 1.2.3 – what to expect in the forum OpenLab Help & Support 4 years ago
I just upgraded my site to 1.2.3 as well as the WordPress update – and now my site is down. I get a “There has been a critical error on your website” message. Suggestions for how to get it back up?
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Sally Everson changed their profile picture 4 years, 1 month ago
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Sally Everson's profile was updated 4 years, 1 month ago
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Sally Everson replied to the topic Best practice for keeping sites updated and secure? in the forum OpenLab Help & Support 4 years, 3 months ago
HI – I also seem to have a problem after the recent updates — where my landing page is not showing the Top Slidedeck or Courses, Projects, Clubs etc. (Screenshot attached)
Otherwise it seems to be working OK as far as I can tell, but the active project using the site hasn’t launched yet so I am not sure…
Any suggestions?
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Sally Everson started the topic Kicking and Banning Member in a group problem in the forum OpenLab Help & Support 4 years, 8 months ago
An admin on the site accidentally “kicked and banned” a member of a course — and now I can’t figure out any way to get her back in. As an administrator, I can see she is still a member of the site, but I cannot get her name to pull up in the “Invite” form. Her name doesn’t appear – I suspect because of the “kick and ban”. But if I just try to…[Read more]
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Sally Everson replied to the topic Group Docs (for a course home page) disappeared in the forum OpenLab Help & Support 5 years, 1 month ago
<p style=”text-align: left;”>Thanks for following up — well, no I never figured out what happened. We were restarting that Doc, but Hurricane Dorian delayed our project and so we are don’t at the moment need it. But, I was curious why it wasn’t reported on the activity log. And then, also I would want to be sure students cannot delete Docs but…[Read more]
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Sally Everson started the topic Group Docs (for a course home page) disappeared in the forum OpenLab Help & Support 5 years, 2 months ago
I just logged in to a course home page – and the Doc is gone – when I look at activity for the page – it only shows my last edit – and no listing for deletion. Any ideas on what happened and/or how to restore the Doc?
See screenshot below – for last activity on this Doc
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Sally Everson replied to the topic Group Docs: save following edit creates an additional copy in the forum OpenLab Help & Support 5 years, 2 months ago
I was happy to see that the Doc copy problem was fixed during the upgrade – but I just logged into my course site (last log in was last week) – and there are no Docs at all and no History — not sure how / why it was deleted. This was an important course doc — any way to recover it? I thought settings did not allow regular student members to…[Read more]
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Sally Everson replied to the topic Increasing default storage quota in the forum OpenLab Help & Support 5 years, 3 months ago
Thanks for those guidelines-I’ll go in and make those limits to keep it under control.
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Sally Everson replied to the topic Increasing default storage quota in the forum OpenLab Help & Support 5 years, 3 months ago
Ok – sorry I guess I found it in Network Settings – I don’t know why I could not see that before.!!!
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Sally Everson started the topic Increasing default storage quota in the forum OpenLab Help & Support 5 years, 3 months ago
I just discovered that it seems the main OpenLab site — and I guess all the course sites have a default 10 MB of storage space – which is very small! I need very quickly to increase this storage limit — how do I do this?
And – what is a reasonable storage size for a course site.
I have read that you have to go to ‘Settings’-> ‘Network…[Read more]
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Sally Everson replied to the topic Course Home page-"Recent Docs" and "Recent Discussions" in the forum OpenLab Help & Support 5 years, 3 months ago
I still might need guidance on how to add the correct links in that Course Home page …
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Sally Everson replied to the topic Course Home page-"Recent Docs" and "Recent Discussions" in the forum OpenLab Help & Support 5 years, 3 months ago
Sorry – I didn’t read carefully enough — Those links posted above are from the Course Home bottom part — below are the links on the right side menu:
https://globalx.junkanooingb.com/education/groups/bmcc-ubn-coil/docs/
https://globalx.junkanooingb.com/education/groups/bmcc-ubn-coil/forum/
I see the problem!!
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Sally Everson replied to the topic Course Home page-"Recent Docs" and "Recent Discussions" in the forum OpenLab Help & Support 5 years, 3 months ago
The link is for the course is:
https://globalx.junkanooingb.com/education/groups/bmcc-ubn-coil/
But it is private, so links to those pages are:
https://globalx.junkanooingb.com/groups/bmcc-ubn-coil/docs/
https://globalx.junkanooingb.com/groups/bmcc-ubn-coil/forum/
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Sally Everson started the topic Course Home page-"Recent Docs" and "Recent Discussions" in the forum OpenLab Help & Support 5 years, 3 months ago
On my Course Home page the “Recent Docs” and “Recent Discussions” links do not work — you get a “Not found” error. The other links to the course website work though (Recent posts” and “Recent comments”.
If you use the gray right menu – you can get to “Docs” and “Discussion”. How do I fix these broken links?
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Sally Everson replied to the topic Group Docs: save following edit creates an additional copy in the forum OpenLab Help & Support 5 years, 4 months ago
Any update on this problem? I just discovered this myself. Has anyone been using the Docs and found a work around for this issue? We were planning on using it extensively in a course for the Fall instead of google docs — anyone have experience using it? I worry that all those copies (and then the lack of history) will be too confusing and…[Read more]
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