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CBOX OpenLab Support

Public Group active 1 year, 2 months ago

Have a question about Commons In A Box OpenLab, our new platform for open learning? Join the group and post your question here. Register for an account or log in to commonsinabox.org, then join the group and post your question here.

Student user not prompted to create an associated site for project

  • This topic has 15 replies, 2 voices, and was last updated 5 years, 11 months ago by Bree.
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  • June 28, 2019 at 6:37 am #8273
    Bree
    Participant

    Hi Mary,

    It looks like at this point you’ll need to reach out to Reclaim for help troubleshooting this issue.  Our developer thought that the “maximum upload size” error suggests an issue that Reclaim will need to look into.  “This could happen because of an odd WP configuration, but I think it could also be triggered by the specifics of a server setup – like if WP is not able to create the necessary directories.”  Also relevant is his advice from above:

    The config file looks correct, though I’d suggest also adding ‘error_reporting( 0 );’ to see if that makes a difference.

    Reclaim ought to be able to help ensure that notices are not showing. If the settings in wp-config are not taking effect, then it means that the server is configured in such a way that they cannot be overridden by WordPress. This is something that only the host can diagnose.

    It’s not really possible to do additional troubleshooting without server access, which is why I’m afraid Reclaim will likely have to step in. And since it doesn’t seem like there’s a functional problem – sites and groups are properly created – the item of immediate importance is to squelch the display of the errors.

    Please let me know if there’s anything else I can help with, but hopefully Reclaim can get the issue sorted out for you.

    (And, as an aside, it’s been very cool to see your CBOX OpenLab site get up and running!  Sorry that I discovered it via troubleshooting, but happy to see it nonetheless!)

    Best,

    Bree

     

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