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CBOX Classic Support

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This group provides support for Commons In A Box Classic, our original software for community-building. Register for an account or log in to commonsinabox.org, then join the group and post your question here.

Subdomains not working after server migration

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  • April 4, 2021 at 12:23 pm #8863
    Paul Schacht
    Participant

    Hi CBOX Community,

    I’ve just migrated my CBOX Classic site to a new server with the same hosting provider. After lowering TTL for 24 hours, I used their “Point to another server” tool to move the DNS Zone file from the old server to the new.

    The main site is located at https://sunygeneseoenglish.org

    My multisite is configured to treat blogs as subdomains. These are all now broken. Whether following a link from within the multisite or typing a subdomain URL into the browser, I land on a login page for the my Plesk admin panel rather than pulling up the site. (Everything within the main site — Groups, Members, Activity, etc. — works as expected.)

    I have a ticket in to my hosting provider in case this is a server issue, but in case it’s a WP/CBOX issue, I’m asking here as well.

    Thanks as always!

    Paul

    April 5, 2021 at 12:25 pm #8866
    Paul Schacht
    Participant

    Fixed it. In the settings for the new server, I had to set my multisite domain as the default.

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