[David]

I have tried to reply by email to some forum posts- even experimenting a little with how I am writing, where I am writing above the |||||— Reply ABOVE THIS LINE to add a comment —}}}}… is there some sort of trick I do not know about? I get a reply from cbox.org saying:

[Commons In A Box] Your Reply By Email message could not be posted

Could not be posted because it appears that you do not have the ability to post replies.

We apologize for any inconvenience this may have caused

 

 

[Matthew K Gold]

Hi David,

Is the email address you are using to reply the same email address
associated with your account? Sounds like that may not be the case — maybe
you’re forwarding email from one account to another?

Matt (replying by email)

[David]

It is the same account. I am using Thunderbird as an email client.

[David]

Any other ideas about this?

[Matthew K Gold]

Hi David,

Have you tried disabling RBE, waiting 5-10 minutes, and then re-enabling? That might help.

Please give that a try and report back. Thanks.

[David]

Thanks...
This happens when I try to reply to the forum here.  I have not tried it 
on my install yet, as I am mostly exploring with a local installation 
and it does not seem like it would work.

I do not have access to the RBE here.   Are others able to reply by email?
David"

[Scott Voth]

Hi @David – Commons developers will take a look at this.  I have opened up an issue for this at:

http://redmine.gc.cuny.edu/issues/2937

You can track its progress there.  Thanks for reporting.

[David]

I was curious about this problem. I went to track it, and it asks for a password when you click on the link.

[Scott Voth]

Hi David – sorry about that link.  You can try this one: http://redmine.gc.cuny.edu/projects/cunyac

This will provide access to the Commons redmine site without having to create an account.  Click on the issues tab, and search for issue 2937.  I think it is on the second page dated 12/17/2013.

It looks like the dev team is still investigating this issue.

[Author]

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