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CBOX Classic Support

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This group provides support for Commons In A Box Classic, our original software for community-building. Register for an account or log in to commonsinabox.org, then join the group and post your question here.

http error on profile image upload?

Viewing 4 posts - 1 through 4 (of 4 total)
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  • February 13, 2017 at 11:55 am #6213
    Joanna Ball
    Participant

    Hi, all!

    A user is getting the, “HTTP error” when attempting to upload a new profile picture. Any clue what the issue could be?

    Thanks!

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    February 13, 2017 at 1:40 pm #6215
    Christian Wach
    Participant

    Hi Joanna, it’s not clear without seeing some error logs, but quite often this happens when your server is full – have you checked that you have enough space?

    Cheers, Christian

    March 1, 2017 at 4:10 pm #6240
    Joanna Ball
    Participant

    Hi, Christian! Thanks for the reply. Space doesn’t seem to be an issue. Any other ideas? Also, do you mean error logs from my server or the CBOX dashboard?

    March 3, 2017 at 7:28 am #6244
    Christian Wach
    Participant

    Hi Joanna, yes I mean the server error logs. If the error occurs again when you try and upload a file, you can refer to the error logs to see what error prevented it from happening. It’s this error report that will help us get to the bottom of your issue.

    Cheers, Christian

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