[Joanna Ball]

Hi guys – we are having some issues with group documents. A few weeks ago, a user created a document in their group, and created a folder for “Meeting Materials” and placed the document in that folder. 

However, now when she goes to the group’s documents, it says there are no documents and it looks like the document just went to her “personal” documents, with access restricted to members of the group.

Could you advise on the best way to make sure any group documents someone creates actually appear in the group’s documents section? Additionally, is there a way to create folders without creating a document first?

Thanks!

• This topic was modified 7 years, 8 months ago by Joanna Ball.

[Christian Wach]

Hi Joanna, I’ve tried to recreate the problem you’ve encountered but cannot. Is there anything special about your setup? Do you have any other plugins that might be interfering?

Regarding creating folders without creating a document, I pretty sure that’s possible at present. @cbox_admin may be able to give a definitive answer.

Cheers, Christian

[Christian Wach]

created a folder for “Meeting Materials” and placed the document in that folder

It did just occur to me that perhaps your user created the folder as a “Personal” folder rather than one specifically for the group. There’s a dropdown that allows this to happen. If that happened, then the results would be something like what you’re reporting, except that I see the somewhat curious breadcrumb that says:

My Group’s Docs ▸ My Profile’s Docs ▸ Some Folder

“Some Folder” isn’t visible in the group’s Docs but is on my profile.

Could this have happened?

Cheers, Christian

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