Hi Sarah – don’t bother with the debug tools – I just got notes from two theme developers and it seems that they are aware of the issue – and have already fixed it! The change will probably be pushed up to the WP Repository early next week when we release the next version of CBOX.
If you are interested in the details:
We figured this issue out yesterday, and it really bizarre. For some reason the apache mod_security module has a filename pattern which blocks the file name “jquery.cookie.js”
Since lots of hosts have that module enabled (which is a pointless POC btw) the script is aborting and the AJAX post is not sending all of the required parameters.
We renamed the script to something else in Infinity bleeding in hopes of resolving this issue.