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CBOX Classic Support

Public Group active 4 months ago

This group provides support for Commons In A Box Classic, our original software for community-building. Register for an account or log in to commonsinabox.org, then join the group and post your question here.

Cannot create any forums

  • This topic has 7 replies, 2 voices, and was last updated 9 years, 2 months ago by Scott Voth.
Viewing 8 posts - 1 through 8 (of 8 total)
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  • February 24, 2016 at 8:59 am #5889
    Lukas Bieri
    Participant

    Hello,

    At first, I’d like to thank you so much for developing such a great plugin – I am a big fan of commons in a box!

    I’ve experienced some problems when I tried to create a new group featuring a forum. My steps were the following:

    – I installed a new copy of wordpress in my local MAMP folder, then I installed commons in a box and activated the CBOX theme.

    – Logged in as administrator, I went to the frontend of the page and created a new group. I set the group to be a „public group“, the group invitations to „all group members“ and the email notifications to „all email“.

    – Given the option, I chose „Yes. I want this group to have a forum.“. I’ve enabled the option to upload documents, did not set any group picture and sent an invitation to my test user (subscriber, moderator).

    – When I clicked on „finish“ the group was created, but no „Forum“-Menu did show up in the newly created group.

     

    (see the attached screenshot)

     

    I’ve tried to recreate this behavior on a different computer, with the same result. I cannot create any group forums.

     

    I was able to create a forum and apply it onto the group using the backend of my WordPress-installation. But when I changed to the front end of my site, I was unable to create the first topic. I just got an error saying „Error. Are you sure you want to do this?“ – but I had no option to continue.

     

    (see the second screenshot)

     

    My setup is the following:

    – MAMP on a Mac

    – Fresh WordPress-Installation using the german translation (I’ve set it back to US-English later, just to test if this would resolve my issue)

    – New installation of commons in a box, using the currently released version 1.0.12

     

    I’d be glad if you could help me resolve this issue. Please feel free to ask me any questions necessary.

    Thank you very much in advance!

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    February 24, 2016 at 7:17 pm #5891
    Scott Voth
    Keymaster

    Hi Lukas –

    Can you go the Settings>>Forums and scroll down until you see BuddyPress Integration?  See attached image.  I’m thinking that a checkbox needs to be checked there.  Let us know if this fixes the issue.

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    February 29, 2016 at 3:15 am #5893
    Lukas Bieri
    Participant

    Hi Scott

    Sorry for my delayed response.

     

    Thank you very much for your suggestion. Unfortunately, this did not solve my problem. I checked if the checkbox is inactive, but it wasn’t. I then manually disabled it and hit the “save changes”-button and reactivated it afterwards. But I am still unable to create groups with forums.

    I noticed that in your screenshot, you have selected “group forums” as your group forums parent. In my case, there is just — Forum root — avialable as option to select. (See the attached screenshot). Could this have something to do with my issue?

    Thank you very much for your help.

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    February 29, 2016 at 6:35 pm #5895
    Scott Voth
    Keymaster

    Hi Lukas – sorry you are having this problem.  When you are on the group’s “Home” page, are you able to see the menu items as pictured in the attached screenshot?  Is it that you don’t have the Forum item?  Also, is it possible that you haven’t changed your permalink structure from the default one?  I am just trying to think what would cause your issue.  I am also pinging @haystack to see if he might have some idea what is going on.

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    March 1, 2016 at 3:12 am #5897
    Lukas Bieri
    Participant

    Hi Scott

    Thank you for your help. You’re correct, the “forum”-item just doesn’t show up in the menu. I can create forums from the backend as an administrator, but when I try to reach to the manually created forum by it’s url, I cannot create any topics. (See the first screenshot)

    I don’t remember having updated the permalink structure, but there was no warning displayed on top of my backend. I tried to change the structure as you suggested, but I still cannot create any forums. (See screenshot 2)

    As you can see in the attached screenshots, I cannot add a forum after the creation of a group either. Whenever I check the “I want this group to have a forum”-option and hit the “save”-button, the checkbox just gets disabled, but there is no forum shown in the menu list. (As you can see in the last screenshot)

    I am planning to move the first version of my site on a online-server today. If you’d tell me your email-adress by personal message, I’ll send you the link to the site and create an administrator-account for you to have a look at it.

    I am located in Switzerland, so there is always a relatively big delay in our conversations. If you have the time, this would propably the easiest solution.

    Thank you very much for your support! 🙂

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    March 1, 2016 at 3:15 am #5899
    Lukas Bieri
    Participant

    Sorry, the files were too big. Here are the second and the third screenshot.

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    March 1, 2016 at 11:52 am #5902
    Lukas Bieri
    Participant

    Hi Scott

    I’ve just finished moving the site from my local MAMP-environment onto my online testing-server. Interestingly, the forum creation now works without any troubles!

    Looks like the default settings of MAMP are not ideal for CBOX…

    Anyways, thank you very much for your help. Commons in a box rocks! Please consider this issue resolved 🙂

    March 1, 2016 at 12:33 pm #5903
    Scott Voth
    Keymaster

    Great!  Glad to hear that it is working.

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