Show Sidebar Log in
Commons In A Box Logo
  • Home
  • About
    • Project Team
    • Logos and Graphics
  • Showcase
    • CBOX Classic Showcase
    • CBOX OpenLab Showcase
  • Demo
  • Get Started
  • Documentation
    • Technical Guide
    • CBOX Classic Guide
    • CBOX OpenLab Guide
  • Support Forums
    • CBOX Classic
    • CBOX OpenLab
    • Developers Forum
  • News

Group Admins

  • Profile picture of Scott Voth

CBOX Classic Support

Public Group active 11 months, 2 weeks ago

This group provides support for Commons In A Box Classic, our original software for community-building. Register for an account or log in to commonsinabox.org, then join the group and post your question here.

Can not Save theme Options, Internal Server Error

Tagged: error

  • This topic has 3 replies, 2 voices, and was last updated 9 years, 1 month ago by sepidpooy.
Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • February 5, 2014 at 9:49 pm #4328
    sepidpooy
    Participant

    Hi ,

    I am having trouble to save changes I made in CBOX theme Options from Theme Dashborad. For example when I add a custom CSS or change the background and hit Save button, an ajax notification message “Saving changes” show up and continue looping forever. I think It was working fine before and this “Saving changes” ajax message disappears after a second. Now it remains there and the changes does not appear in the website. However, if I reload the Option page in the Theme Dashboard, the changes (like the new custom CSS lines) are saved. However, the theme does not reflect the changes.

    Every time I press Save button, Firefox console reports following Internal Server Error and Chrome console reports attached error message:

     

    Request URL: http://ecfe.grouplens.org/dev/wp-admin/admin-ajax.php
    Request Method: POST
    Status Code: HTTP/1.0 500 Internal Server Error
    Request Headers 20:34:38.000
    X-Requested-With: XMLHttpRequest
    User-Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:26.0) Gecko/20100101 Firefox/26.0
    Referer: http://ecfe.grouplens.org/dev/wp-admin/themes.php?page=infinity-theme
    Pragma: no-cache
    Host: ecfe.grouplens.org
    Content-Type: application/x-www-form-urlencoded; charset=UTF-8
    Content-Length: 5275
    Connection: keep-alive
    Cache-Control: no-cache
    Accept-Language: en-US,en;q=0.5
    Accept-Encoding: gzip, deflate
    Accept: */*
    Sent Cookie
    wp-settings-time-1: 1391653619
    wp-settings-1: editor=html&libraryContent=browse&uploader=1
    wordpress_test_cookie: WP+Cookie+check
    wordpress_logged_in_722624864c8aff3a6cfb785f5d08591e: admin|1391826415|213595d4bd7e4cd638288b34cb4138e2
    wordpress_722624864c8aff3a6cfb785f5d08591e: admin|1391826415|64004c7056a8179725e4a3b2b11dd2f5
    infinity_cpanel_option_loaded: section___global___option___infinity-custom-css_markup
    cpanel_open_tabs: infinity-cpanel-tab-start:http%3A%2F%2Fecfe.grouplens.org%2Fdev%2Fwp-admin%2Fadmin-ajax.php%3Fpage%3Dinfinity-theme%26route%3Dcpanel%2Fstart,infinity-cpanel-tab-options:http%3A%2F%2Fecfe.grouplens.org%2Fdev%2Fwp-admin%2Fadmin-ajax.php%3Fpage%3Dinfinity-theme%26route%3Dcpanel%2Foptions
    cpanel_current_tab: 1
    bp-activity-oldestpage: 1
    _icl_current_language: en
    _icl_current_admin_language: en
    Request Body
    action=infinity_options_update&option_names=&option_reset=0&_wpnonce=ae90e58e42&_wp_http_referer=%2Fdev%2Fwp-admin%2Fadmin-ajax.php&__opt_manifest__%5B%5D=infinity-custom-css_markup&infinity-custom-css_markup=%23wrapper.hfeed+%7B%0D%0Apadding-top%3A+0px%3B%0D%0A%7D%0D%0A%0D%0A.group-subscription-
    Response Headers Δ4192ms
    X-Robots-Tag: noindex
    X-Powered-By: PHP/5.3.10-1ubuntu3.9
    X-Frame-Options: SAMEORIGIN
    X-Content-Type-Options: nosniff
    Vary: Accept-Encoding
    Server: Apache/2.2.22 (Ubuntu)
    Pragma: no-cache
    Expires: Wed, 11 Jan 1984 05:00:00 GMT
    Date: Thu, 06 Feb 2014 02:34:40 GMT
    Content-Type: text/html; charset=UTF-8
    Content-Length: 20
    Content-Encoding: gzip
    Connection: close
    Cache-Control: no-cache, must-revalidate, max-age=0
    No Response Body Δ0ms

    • This topic was modified 9 years, 1 month ago by sepidpooy.
    Attachments:
    You must be logged in to view attached files.
    February 5, 2014 at 10:34 pm #4331
    Scott Voth
    Keymaster

    Hi @sepidpooy –

    It looks from your attachment that you have tried in both Firefox and Chrome? (I am assuming you have tried clearing your cache and that hasn’t helped?)  Have you installed any plugins since the time that it was working correctly?  It seems from the attachment that you are getting some jquery errors.  If you have new plugins, can you try deactivating them to see if it clears up your problem?  Or if you can provide any other clues why you are getting these errors… I use both browsers quite often, and don’t have any issues…

    Thanks.

    February 5, 2014 at 11:14 pm #4332
    sepidpooy
    Participant

    Thanks @ScottVoth

    I am use both browsers and cleaned my cache. Recently, I have modified Joyride functionality as we discussed last time here

    https://commonsinabox.org/groups/help-support/forum/topic/customize-joyride-within-the-group-home-page

     

    I am going to double check my code which adds some Joyride. Please let me know if you think it has nothing to do with joyride.

    I will disable additional plug-ins to see if it change.

    Thanks

     

    • This reply was modified 9 years, 1 month ago by sepidpooy.
    • This reply was modified 9 years, 1 month ago by sepidpooy.
    February 6, 2014 at 1:21 am #4335
    sepidpooy
    Participant

    I have deleted wp-content/upload/export/cbox-theme directory and then everything works fine. Is seems the theme was not able to update dynamic.css files within this directory since it was created with read only permissions.

     

     

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.
Log In
Group logo of CBOX Classic Support
  • Home
  • Forum
  • Announcements
  • Docs
  • Members 274

Groups

Newest | Active | Popular | Alphabetical
  • Group logo of CBOX Classic Support
    CBOX Classic Support
    274 members
  • Group logo of CBOX Pioneers
    CBOX Pioneers
    71 members
  • Group logo of CBOX Developers
    CBOX Developers
    40 members
  • Group logo of CBOX OpenLab Support
    CBOX OpenLab Support
    22 members
  • Group logo of CBOX-OL Testing Partners
    CBOX-OL Testing Partners
    12 members

CBOX has its roots in the CUNY Academic Commons, which in turn was made possible through funding from The City University of New York itself.

CUNY Logo

CUNY Academic Commons Logo

City Tech logo

The Commons In A Box was made possible through the generous support of the Alfred P. Sloan Foundation.

Alfred P. Sloan Foundation Logo

NEH Logo

The CUNY Graduate Center has directly contributed to the CUNY Academic Commons, housing the project since its inception, and has contributed to CBOX through its GC Digital Initiatives.

CUNY Graduate Center Logo

CUNY Graduate Center Digital Initiatives Logo

Powered by Commons In A Box
css.php
Skip to toolbar
  • About WordPress
    • WordPress.org
    • Documentation
    • Support
    • Feedback
  • Log In
  • Register